評價 (1,964)

整體評分
4.3
各級評分數量
  • 83% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
2024年4月30日

Solved all my issues when they popped up, very useful app, even better customer service.

Pupps
英國
使用應用程式 5個月
2024年7月26日

mir wird immer sehr schnell geholfen :)

Koi-Area GbR
德國
使用應用程式 1年多
2024年11月16日

Pro:
- Support replies quickly

Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.***
Just this alone deserves negative stars. Never considered changing the hosting website until now.)

Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).

HAKUMORI
加拿大
Shopify 已回覆 2024年11月18日

Thank you for your feedback,

A Senior Support agent will reach out directly to review and understand the issues concerned.

Naturally we want to resolve any ongoing issues,

Nikki

2024年3月23日

This app has saved me a lot of time. I keep learning more features and it will be invaluable tool for my ecommerce management.

J-M SUPPLIES
美國
使用應用程式 11個月
2024年6月12日

Great job from the support team to fix errors quickly

Charlie Adam Wear
法國
使用應用程式 3個月
2024年6月12日

Jae was wonderful, she helped me resolve an issue i have been working on for 4 days. Sidney:)

Amputee Marketplace
美國
使用應用程式 3天
2024年5月18日

This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.

Little Yellow Bungalow
美國
使用應用程式 3個月
Shopify 已回覆 2024年5月23日

Thank you for your feedback,

We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed.

We have found a backlog causing this issue and this has now been resolved.

Please do reach out if you experience any further issues,

Nikki

編輯時間:2024年7月1日

Adrian was very knowledgeable and helpful, thank you for helping me reconnect to Etsy

Africa Direct
美國
使用應用程式 10個月
2024年4月17日

Have patience to learn the app and ask questions. Their support is the real deal and answer tickets and chats faster than any software application we have used in the past. We are really excited to continue using this app and growing with it!

Midwest Aftermarket
美國
使用應用程式 6個月
2024年3月22日

I gotta say that SHOPIFY MARKETPLACE CONNECT is not only an app that can change your life into a smooth process to success because they also have the most professional team who can help you in every single question you may have, at any time. I'm glad I tried another source to progress in less timing because definitely this is the number one app that I ever feel happiness while I'm working knowing that I'm moving forward in my 2 eBays stores at the very same time.. Try it! You won't regret it!

Planet Most Wanted
美國
使用應用程式 12天