Shopify Marketplace Connect

I installed the app and it was daunting at first! I got in touch with them through their live chat and they helped me until i was up and running, thank you!!

UPDATE 11/24/24: A bug in the program has erased all the Amazon product category mapping/settings out of nowhere that I spent a lot of time customizing, affecting all my listings that has been previously working. Still the same bug from my previous update.

UPDATE 11/20/23: It's been several days since a bug in the program that affects apparel products has caused all of my listings disconnect. None of my Amazon listings work.

REVIEW: Powerful app, great customer support, but very difficult to use and full of bugs that break the app and cost you hours.

I was very excited about using this app to list my clothing products on Amazon. Sometimes this has worked well, but the problem is how difficult it is to use and all the bugs that keep popping up breaking things. When trying to list, there is a lot of hidden information about fields the app doesn't tell you about. You are not really guided on what fields are required, what fields are hidden or visible between the single and bulk edit mode. It’s impossible to list without the help of customer support, but they are there to help you and do a good job.

I'm really happy with the entire support team. They are always very helpful and fast! Thanks for helping us spread our movement to save all street cats and dogs via Amazon!

I have been attempting to use this app for a couple of months now. Everything about it has been great unless you use Etsy.

I have emailed the support team dozens of times, just to be told they are aware of the bug and are trying to fix it, or they are passing it on to their support team. The connection to Etsy doesn't import any shipping information. I have no idea what speed a customer chose for shipping or how much they paid until I log into Etsy, and copy/paste that info into Marketplace Connect for our shipping folks. The app randomly resets all of my weights and dims to zero, which means the shipping amount shown to customers on Etsy is often $20-30 more than it should be because Etsy can't calculate it properly. Over 2 months we've lost thousands of dollars in sales because of this glitch. Only our repeat customers will bother to reach out and ask why so that we can explain and refund the shipping overcharge. The rest move on because who in their right mind would pay $30 to ship a $10 skein of yarn?

So if you don't use Etsy, you'll love the app. If you rely on Etsy for sales, find another app. This one is a nightmare.

It's good, but it would be great to have some additional features.
Being able to "refresh" the data that gets pulled in from other places such as Walmart, Etsy, Amazon or Ebay. I updated some of the SKU's on Etsy but it never shows up as a match when I try to link the listings.
When trying to link a possible listing, I try to enter in the Shopify SKU, but nothing pulls up sometimes.
Being able to modify or break certain linked listings, I.E. if I linked a listing by accident, I have no way to modify it.
Also being able to modify the linking settings for each "market" . I.E. if I originally had it set to us the App for the source of truth for the title, being able to modify that would be great for sites like Ebay where we need to modify the title for SEO, but don' t want to modify the title in Shopify and have a cascade effect on all other linked markets.

The support team is very patient and would gladly help you out down to every single trouble that you might encounter.

Revised!
The original Codisto app was a 5 Star or higher. When Marketplace took this over they completely changed all the functionality around and took certain options out that brought this app backwards.
They allowed us to revert back to the original app, which if you liked over this new version I would highly suggest requesting that while they play around with this new platform.
We moved this from 1 star to 4 since they moved us back to the original interface and will move it to 5 when they can fix the new app.

The App is initially very confusing> one needs to read the instructions very carefully before start working with it.

However, the online chat help is EXREEMLY HELPFUL. I just finished getting help from Von and I am delighted to report that he stayed with me for a long time and addressed every issue we had, and and indeed we had many. I am sure his colleagues are equally supportive as well.

In short, it is a very good App once one learns its ins and outs.

i'm pretty New to the App, and getting used to its many feature and how useful it can be to our operation in General, but must say the customer service is hands down , the live chat is my go to feature, the team is always ready to help and walk you thru the necessary steps in configuring very impressive, i look forward to what this app has to offer, at present am comfy working with.

I spoke with Adrian. Very helpful. Answered everything I needed and in a quick time. Would highly recommend.