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Really easy to connect and great customer service
Carlo was the best person I've ever talked to! Every other rep has been very difficult to talk to, not understanding my issues. Carlo was patient, took his time to help, and finally solved our problems after months of being on support chats. THANK YOU so much!!!!
I have only been using this for a few days and one thing that has impressed me the most is the level of customer service. EVERY member of staff has been able to answer my questions with ease (and patience!), if they have not been able to answer they go away for a matter of minutes and come back with an answer. 90% of having an app is the support and these guys know how to do support!
I spoke to Jeff as i wanted to unlink a product which I thought was being sold on one platform and being fulfilled via another - turns out it wasn't and Jeff very patiently explained this to me. He also helped me with settings where I had different prices showing on each of the platforms and explained how to rectify this. He was a delight to deal with, explained things in a way that I understood while, educating me in this brand new world of e-commerce! Thank you very much Jeff, it was a pleasure to talk to you today and I appreciate your patience and guidance
Very efficient, kind, and professional agent with patience and diligence on their work ethic.
Every time I contact Marketplace Connect support, they answer my questions and help me get my issue resolved pretty quickly. Great resource for newbies like me!
The plugin works well and the support is really amazing!
customer services are really good
Excellent service team, mostly Adrian helped a lot!
Dom I was super helpful and knowledgeable. I appreciate your help with my product list :-)