Shopify Marketplace Connect , 1,626 則評價
調整搜尋範圍
-
根據評分
app vergognosa, l assistenza idem , faccio prima ad inserire manualmente ogni articolo e mi han fatto pagare a vuoto l account amazon pro ,senza aver concluso la configurazione, vergogna!
Translated: "they let me pay the amazon pro account empty, without having finished the configuration"
We are somewhat confused as to what your complaint is here: Codisto doesn't manage your Amazon Professional account. It is your responsibility to manage that with Amazon. Codisto uses Amazon APIs to communicate with Amazon. Amazon requires a seller to pay for an Amazon Professional account to use their APIs.
I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY.
due to an app developer answer, I'm going to update my review with their almost harassing e-mails:
Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has.
------
Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct.
-------------
I had almost to ask to stop sending e-mails:
Stop sending emails,
this is the last time we are having any kind of communication.
like I said before, all the best ( I don't have anything else to say or add)
WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image,
this is so far my experience with them, I hope you don't have to deal with the same.
Your review is completely at odds with over 200+ 5 star reviews from other merchants. We support many more times merchants than those that have left reviews and we wouldn't be the leading Amazon/eBay app for Shopify if the app performed as you describe.
We tried calling you and did our best to engage with you on multiple support tickets but you declined to engage. It's disappointing to see misleading reviews that can negatively impact other merchants and the app developers that are trying their best to create and enhance tools to support merchant growth.
For the record:
1) We do not and cannot have access to your store after you uninstall the app - it's impossible due to the Shopify API architecture. The screenshot you were shown was how the app last looked before you uninstalled.
2) We have no control over your Paypal account and we were unable to engage with you to ascertain what this issue actually related to.
3) Prices and shipping costs will only be imported with the settings that you choose.
Given that the review is so incongruous with other feedback we can only assume user error. Whilst we are always sorry to hear of poor experiences, as other reviews attest to, if you engage with our 24/7 support team when you don't understand something we have a very good reputation for providing explanations and solutions.
Leider funktioniert das überhaupt nicht es ist nicht möglich seine Konten zu verbinden geschweige denn Produkte zu verwalten
Danke für deine Rückmeldung.
Wir würden Ihnen gerne helfen und haben uns mit Ihnen in Verbindung gesetzt, aber wir können keine Support-Anfrage von Ihnen finden...
Thank you for your feedback.
We would like to help you and have reached out but we can't find a support request from you...
Nikki
this app absolutely sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am so frustrated with this app that it is absolutely ridiculous. I've been on this computer trying to sync and configure everything and I'm severely not happy with this app. Reached out for help and no response, searching for a new app. DO NOT WASTE YOUR TIME AND MONEY ON THIS APP!!!!!!!!! NOT WORTH IT.
Thanks for your feedback.
We can see you are now using our app successfully.
Our support team are available 24/7 and responded accordingly.
Please reach out if you have any further queries.
Nikki
hard to manage.and it doesn't list products as fast as they say. requires an additional unknown information from ebay account...bad experience!
Thank you for leaving a review. We are sorry you found the app hard to manage but you need an eBay seller account to be able to use it - that's a requirement of eBay and beyond our control.
The app did not work for sellers of used products OR products listed on Shopify with variations.
I install and sign the service on 23-MARCH and uninstall on SAME DAY ... I got charged $29 for a service that I never used and did not work.
NIGHTMARE ... be careful dealing or installing this APP !
We appreciate feedback,
Can you provide more detail? Can we walk you through the process?
We have reached out directly,
Nikki