Shopify Marketplace Connect

dont waste your time you get zero helo from these and the app is not easy to use, the fees are also crazy!!!!!!

It closes my account automatically. When I reopen account it shows it's all good, but once I leave the page, my acc. got shut down again. When I reached out to support and explained. They answered by "acc. is closed". When I replied by explaining again, they just ignored me. BTW, my one product is "publishing" to Etsy for 2 days. And app is super slow. Not sure how they managed to receive so much good reviews.

This app has given us nothing but countless hours of extra work. Slow to use and not intuitive at all.

Despite having 24/7 customer service available via chat, I am yet to receive any resolution to the issues I am facing. The responses I get are limited to a single email per day, either requesting additional information or stating that I will be updated on the progress. The core issue is a SKU mismatch on all the items. If you are trying to run a serious e-commerce business, this platform may not meet your needs. I was informed that my case was forwarded to an engineering team that appears to be non-existent. very disappointed !

It doesn't work properly.
I have connected my Shopify with eBay account and some of the items on Shopify have sold out but they are still showing as available on eBay.
I have deactivated an item on Shopify and manually removed it from eBay as it did not get removed automatically and it kept getting re-listed for some reason so I had to keep removing it until I was forced to permanently remove the listing from Shopify to stop it from being re-listed on eBay

If you are just getting started, don't use this app!!! It's a normal nightmare to sync it with Amazon and eBay if you haven't configured your products on Shopify (nobody will tell you that) - It's definitely not newbie recommended and not as straight forward as they want you to think it is.

Until today (23/08/2024) I haven't been able to send a single product from Shopify to Amazon - there's always an error somewhere! Not great!

Can't seem to set mine up - either an issue with the asin or sku.

Great concept, just unfortunately doesn't work for me so will try the old fashioned way of manually adding the products to Amazon.

Worst Support, Worst App, Lyn was not supportive at all. I was unable to list products on amazon. Contacted Supported and Still No Help, They asked for a document that doesn't even exist.

We installed this app to connect Amazon and Walmart marketplaces to our Shopify store. Unfortunately, we were unable to link our products. We opened a support case on the 15th of July, and despite assurances that Marketplace Connect's developers were working to fix our issue, almost a month later and we still have not had a response.

Shopify Marketplace Connect is holding back our business due to poor support, forcing us to look for alternatives.

Extremely Disappointing Experience
I'm beyond disappointed with this app, which cost me my 250 free ebay listings and more! The lack of support is staggering, especially compared to smaller apps with super fast support. With this app, you're left waiting for Shopify to respond, which feels like an eternity. Chloe should be fired.

I've experienced major issues with this app, including duplicate entries being created every time a product sells on my eBay store, forcing me to manually delete them. The app also auto-relists items despite settings to prevent it, resulting in unnecessary eBay fees. To make matters worse, I've received zero support from the app, leading to a month's worth of profits lost to fees.

I strongly advise against using this app unless you enjoy manually tracking inventory and dealing with duplicate entries. I'm migrating my store to a reputable third-party app with actual support and reliable functionality. I hope this review gets someone's attention, but I'm not holding my breath and it won't change my willingness to use this dumpster fire app!

Rating: NEGATIVE 5! Stay away!!