Shopify Marketplace Connect

I was very unhappy with the customer service. The agent was unable to solve the problem and left the chat by forwarding the email contact of their superior agent. I have to uninstall this app after unsuccessful attempts since the last week.

Etsy connection does not work at all.

Experiencia horrible, los asin se han sincronizado con las variantes del producto, lo que ha producido que los precios sean un 80% mas bajo, y al cancelar todas las compras en amazon ha producido que me bloqueen la cuenta. No me dan ninguna solucion, y encima me estan mareando, de buenas a primeras el servicio ha cambiado y se ha actualizado de manera automática, todo un desastre esta app y su servicio al cliente pesimo

Has been a nightmare! App set thousands of duplicate listings to my ebay account and ebay charged me for each listing.. as of now still fighting ebay to get a $800 refund for listing fees. I was never asked to confirm the purchase or charge of the listings no idication this was happening, the app was not clear about the actions it was implementing. Not a great way to start off using Shopify I should have known better when they cant event have the logo on their front page be without overlaping some other image...

Kafkaesque hell. If you try to get a product deleted from Amazon, you end up in this nightmare:
Set product/variations to inactive? Still pushed to Amazon.
Set it to only sync price/inventory? Still pushed to Amazon.
Want reliable channel control? Don’t walk away. Run.
0/10. Do not recommend.

I am not sure if these folks are incompetent or just do not care, in either case, I would suggest looking elsewhere. My integration to Walmart and Amazon has been broken for over 7 months and it appears they have no clue how to fix issue. At times I feel I was the tester. Not worth your time if you are trying to build a business. Integration is not that hard, both amazon and walmart charged integration API; however, I know this was communicated to these people and they are just clueless on how to proceed. It is not that hard, if you know what how to do your job. I wonder how I can give a -5 star review.

absolute Schrott App man soll sich mit Ebay oder Amazon verbinden und Ebay geht überhaupt nicht ...Diese App ist Nutzlos!!!

hello can i get some support with the App. I have issues exporting products to ebay. Regards ShelloCB

Recently tried integrating Etsy using Marketplace Connect and orders would not sync. We would receive orders on Etsy, and they would not show up on our Shopify store or even in the MC app. After many messages with their support team, they said that the reason is due to API rate limits on our account set by Etsy and in 24hrs they will reset and orders will flow. This is incorrect information, and this was confirmed by Etsy who gave the following response:

"I see that your shop is based in the U.S. For your reference, for sellers shipping from the United States, as of October 21, 2024, Shippo and ShipStation are the only third-party shipping apps which, when integrated into your Etsy account, will automatically import and export all shipping-related data between your shop and the shipping partner. Please know that this restriction has nothing to do with rate limits. If an application/integration needs an increase to their rate limits, developers of the app are the ones who need to reach out to us and not their users."

This app does not work with Etsy at all and they should not be advertising it as a solution.

they deleted all the images from my ebay and deli-sited my entire store. Thousands of images gone. I immediately messaged support and have not received a response in over a week. Top rated seller and my stores progression and status have been impacted. Terrible UI and customer support