Reviews (1,966)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

June 27, 2024

New to this app and I was extremely well guided by Dina a customer care agent. Replies were fast and accurate.

The Vintage Takeaway
Germany
About 1 hour using the app
March 24, 2024

This app is highly recommended by me for anyone starting a new ecommerce store and need to post on other platforms, very easy to use and very affordable. I was assisted by a very nice person. Without their help I would be lost, thank you for all your help.

Sinai Sales
South Africa
About 1 month using the app
February 27, 2024

Support by email not effective, but the chat really helped me out - we have moved to a google call and all my queries where answered in a satisfactory manner. Pretty good!

dogs lead shop and more
United Kingdom
5 months using the app
February 13, 2024

Hi, Spoke to Carlo, Really knowledgeable and helped me right away and solved the issue i was having. Excellent customer service. Thanks Carlo really appreciate your help!

Poney UK
United Kingdom
5 months using the app
January 17, 2024

The support from Ian was fantastic in resolving all the issues I was facing with Shopify Marketplace Connect. My interface with ebay is now 100% fixed after working in partnership to identify the cause and remedies. Thank you, I will certainly not hold back in getting support promptly in the future.

All Things Aquatic
United Kingdom
About 1 year using the app
Edited May 9, 2024

Thank you Adrian and Dale for helping me with my problems and spending all that time to understand fix all the issues I am having.

StylAnime
United States
25 days using the app
May 28, 2024

Amazing support, easy access.

Keyquip
United States
24 days using the app
June 7, 2024

Very quick customer service response

ToyFury
Australia
About 1 month using the app
February 15, 2024

I have tried several eBay collaboration apps, and I think this is the app with the smoothest collaboration.

The chat support is responsive and helpful in resolving issues.

It was disappointing that bundle products could not be linked, but I rate it highly with high expectations for the future.

Otakky
Japan
About 2 months using the app
April 22, 2024

Very good app. I want to thank Adrian from Shopify Marketplace Connect for explaining how to work with this app and especially for my connecting with my Etsy store. Really appreciate the help. Thank you so much.

EdelFaiZ
United Kingdom
19 days using the app