Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for saving time by syncing products across Amazon, eBay, and Walmart, eliminating manual re-listing. Many reported increased sales and improved customer satisfaction due to seamless inventory and order management. The app is easy to use, simplifying listings, inventory, and orders from one platform. The bulk editing feature for prices and attribute mapping is highly rated. Merchants appreciate customizing product details for each marketplace and find the order syncing feature, which syncs orders to Shopify, particularly useful. Customer support is frequently commended for being responsive and helpful, with specific agents receiving special mentions. The setup process is quick and straightforward, enabling swift marketplace selling. Reliable syncing of stock quantities and pricing updates prevents out-of-stock sales and ensures accurate inventory management.
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Adrian always does an awesome job when we need asistance app always works great and super easy to set up.
Support is 5 star for sure. They helped me when I needed it which is important in business.
Great support staff. But it needs to have its chatbox much bigger because its currently hard to scroll without running thru the entire conversation which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!
RUSS Best agent:
Russ for CEO and President of the Company Please:
I recently had the pleasure of being assisted by Russ in customer service, and I cannot say enough good things about my experience. From the moment our conversation began, Russ was incredibly attentive, knowledgeable, and genuinely invested in resolving my issue. He listened carefully to my concerns, provided clear and effective solutions, and ensured that I felt valued as a customer. Russ's exceptional service exceeded all my expectations. He is, without a doubt, the best customer service representative I have ever encountered. Thank you, Russ, for your incredible support!
MarkL truly made my day. As a newcomer to Marketplace Connect, I had no clue how to list products. Mark was incredibly helpful, guiding me through the platform and assisting me in listing my first product. It's a fantastic platform with excellent customer support. I highly recommend this app.
Such a fantastic app and great customer service. Everyone is highly responsive and are always able to solve any issue right away!
Could not have asked for a better tool!
Dom I was super helpful and knowledgeable. I appreciate your help with my product list :-)
Excellent service team, mostly Adrian helped a lot!
It's been over 2months Since I asked for help to get my listings synced to Amazon. It's unfortunate I wasn't able to get the help I needed and was told that this is a Self- Service app. Well, indeed. So we worked it out ourselves with some workaround and asked you guys to have my Amazon GTIN exemption enabled and you did, so thanks! Finally we were able to get our listings synced to Amazon.
I would like to thank Jeff Avila who has been there for me from the time I needed an assistance, we know he did his part and we appreciate it all. Thanks Jeff!!
Mariel R. was fantastic help with fixing my issue when it came to linking my products to Amazon and understanding how the app works. Its reps like those that give this app the praises it gets. Feel confident knowing that if i have any more problems (which i hope not) that good customer serivce reps like mariel will be there to help. 5 stars all the way.