Shopify Marketplace Connect

First off the customer service is top notch. While I was learning how to use this app they have been nothing but helpful and patient with answering my questions. I also mistakenly caused an issue with my ebay template. Chloe took the time along with Ediline to figure it out and correct my issue. A+ all the way support. I also tried a few other inventory management apps and chose Marketplace Connect as being better than the rest for my store. It's been the solution i needed all along and look forward to the growth of my store because of it. Thank you!

I recently had the pleasure of chatting with Joy V from Marketplace Connect support, and I must say, the experience was fantastic! Joy was incredibly helpful and attentive, guiding me through the process of resolving a listing status error for my linked products.
From the moment I started the chat, Joy was quick to understand my issue and provided clear instructions on how to fix it. They took the time to check my account and even resubmitted the price value to Amazon, which cleared the error promptly. Joy's knowledge and efficiency made the process smooth and stress-free.
What impressed me the most was Joy's patience and willingness to assist with all my queries, even when I needed to check multiple SKUs. They provided valuable insights on how to ensure my products were linked correctly and offered helpful resources for future reference.
Overall, Joy V's support was exceptional, and I truly appreciate the assistance I received. I would highly recommend Marketplace Connect support to anyone facing similar issues. Thank you, Joy, for your outstanding service!

So far so good. I had a few teething problems inititially and kept getting an error with pricing that Support helped me with quickly.
I do wish I could hide a few more of the irrelevant columns but that's really a minor detail of convenience.

Exceptional support! I faced an issue with products not showing in the collection, but the team resolved it incredibly quickly. Within just 15 minutes, the app was working perfectly again. Thank you for the swift and efficient service!

The app simply does not work anymore. Since their latest update none of my listings from shopify can be listed on Amazon. None of the settings or mapped fields have changed. Just an endless list of error codes. I have contacted support who suggest I manually import all my listings on seller central which is exactly what I am trying to avoid. They admit that the app won't upload products, say they are working on it but cannot give any timescale for a solution. The support staff are very helpful, although that doesn't do much good if the product doesn't work.

The most annoying thing is it worked perfectly before the 'update'

After a call with support I was assured daily updates, unsurprisingly that hasn't materialised and I am left chasing for any update at all.

In short the support staff are great, the product seems to be useless