Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
17. September 2018

Great loyalty program. After switching from a different website provider with
a very poor loyalty program, we've found Marsello really easy to set up and extremely customer friendly.

Paleo Hero
Australien
7 monate mit der App
6. Juni 2018

Im not having any problem at the moment. Looks good!

Eyemouth Clothing
Spanien
7 monate mit der App
2. Juli 2018

Awesome App. Very easy to install and customize, moreover its free. Thank you for making this great app.

The Jewelry Barn
Vereinigte Staaten
7 monate mit der App
23. September 2018

This app helped a lot with setting up the loyalty aspect. Great app I don't have my complaints so far

The Black Pioneers Store
Vereinigte Staaten
7 monate mit der App
Bearbeitet am 1. März 2019

This app helped me make my life easier and most importantly help my customers get more discount and stay engaged. I like the way it thinks of all the aspects that customers can acquire points for future purchases. It also helps with reviews.

ambaar
Irland
7 monate mit der App
27. September 2018

I love this app! Customer service was excellent helping me set it up. Highly recommend! So many options I can't wait to explore what else I have access to within this app.

Melissa Jean Boutique
Vereinigte Staaten
7 monate mit der App
4. August 2018

A good app for a loyalty program.

Fashiononduty
Rumänien
7 monate mit der App
25. Oktober 2017

I LOVE this app! It is fantastic! Staff are so lovely and helpful

Sandy Days Jewellery
Neuseeland
6 monate mit der App
2. Februar 2018

Fantastic app! It took me a long time to decide which loyalty app to use, and I am very confident that I made the right decision.

It's great!! Thank you!

With Love Light
Kanada
6 monate mit der App
24. Januar 2021

I am a US customer and am speaking from that point of view. I know this platform is not based out of the US and may differ for other countries.
Customer services takes 2-7 days for a response when you have an issue. I'm currently being charged for test message credits that aren't delivering and have been waiting 6 days for them to give me any time of follow up.
We've had issues since we started using this platform, but in the beginning they were a little more responsive to offer support. I strong recommend AGAINST using this platform.

Transfers Plus
Vereinigte Staaten
6 monate mit der App
Marsello hat geantwortet 9. Februar 2021

Thank you for your feedback. To address the SMS issue you've experienced, our development team has been working to resolve this.
With tighter regulations around link shorteners being used for SMS, some network providers are blocking SMS messages from being delivered. As a result, we have built some new functionality to give retailers the option to disable link shortening. This will resolve the issue you were having.

We apologize for the slow response while we've built this functionality. The team is working hard to ensure we can be as responsive as possible.