Omtaler (384)
Raffiner
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Etter vurdering
I use the Marsello App to help create a VIP program. It is very easy to install. It does take time to customize your program and the emails, however Marsello has A LOT of ideas, tips and instructions on how to do this. If you can not understand or the issue you have is not mentioned- their customer service is very friendly and timely to respond with a solution.
Thank you so much for your review! I'll be sure to pass this on to the team.
I truly enjoy using the app because of its ease of use, but the one thing I wish it had was more automated flows to help me enhance my communication with my customers.
Thank you for your review, we are really glad to hear you are enjoying Marsello and your feedback is valuable so our team can develop exciting new features for the app. I am pleased to say the team have been working hard on new automation flows - keep an eye out for these over the coming weeks!
Pop up form is not capturing emails from subscribers which is horrible only realised it after 9 months of using it, which means we have lost tons potential customers orders. Last but not least, loyalty rewards point have been set to a minimum purchase, and have saved the setting, but our customer still allow to redeem without minimum purchase! It is causing chaotic at our backend. Interface is nice and really wanted to like this app but that's a complete deal breaker.
And their tech support to rectify issue take forever to reply and solve the problem!
Updates: They managed to solve the problem, would give a 5 stars if they can reply and fix it earlier
I'm glad we could get to the bottom of the issue with you to find it was your old MailChimp pop up causing the issue and that everything has been straightened out with your reward spend thresholds.
Sorry for the initial delay in response. Due to COVID-19, we are busier than usual. Thanks very much for your patience.
This is one of the best apps i have used, there customer service reply's quick and give you useful information, i have learned to do thing with my website thanks to them and the tools they gave me. i wish more apps were this helpful.
Easy setup, great app. Pricing is very reasonable if you want to pay. But the free plan is great for those just starting out
One of the best apps there for flows! Love the concept and the easy to use interface. The email automation app you will need! Use Marsello
Looks good so far. I would us this app again.. Thank you!
This app is wonderful! Customers seem to respond well and it's very easy to set up. Great for online stores. Highly recommended
This is THE ABSOLUTE BEST tool to use when setting up a loyalty program, very clean app. Would recommend to anyone setting up their first loyalty program.l
Marsello has a really interesting combination of features, with its email and loyalty combination allowing us to really hone in different segments. Their staff is very responsive, and they've done a great job at incorporating our feedback into the app to make it an even better fit for our needs. We're big fans.