Marsello: Omnichannel Loyalty

The more I use this app, the more cool features I find! It's super simple to set up, keeps track of everyone, and allows you to manually adjust points (great for those customers who bought from us right before we installled the loyalty program!)
There's also a huge help section that contains tons of articles on "how to", including setting up a permanent page on your site, marketing, etc. Unlike some other apps we've tried, it's not a free trial or severely limited options- you can use this app fully for FREE. There are a few minor things that you get with the paid app, but it's great to have a wonderful loyalty program even when you don't have lots of customers (yet.)
Thank you, thank you, thank you! :)
Shari, http://ilovesmallstuff.com

After weeks of researching marketing apps, Marsello answered my questions honestly. Even with some of their features in beta mode, I found them to be one of the best email marketing and loyalty apps for the money. Their tech support is absolutely amazing. I had an issue setting up an one time marketing campaign and I was pleasantly surprised by the response to help solve the issue and the follow up to make sure everything was fine. I highly recommend Marsello for email marketing and your loyalty program.

We use Vend in store and wanted to find a product that would allow our customers to utilize loyalty both in store and online, we found that Marsello was the one! Not only because of that they also have a awesome email marketing campaign that we have massive results with, if you haven't jumped on the email marketing yet then Marsello is the one to go with, you can also send out SMS to customers. We have just started using the google review part of Marsello to allow our retail store more to receive great feedback and move up the google pages/ reviews. The customer support has be great as well!!

Easy to use - most templates and automations are already set up and ready to go. We will see how it goes.

I love this app, it's so user-friendly! It does a lot of the work for you! I highly recommend this app!

I did a ton of research on loyalty apps on Shopify, including taking the plunge with two others over a period of months. Both turned out to be challenging* or overpriced once additional features (like VIP tiers) were factored in.

Marsello was a breath of fresh air. Well-priced, a logical and elegant administrative UX and a rich set of features. Everything worked well and I can't recall a single negative issue. Support was also quick and effective. Highly recommended.

*Be careful about how shipping costs are handled (some apps do things in a way that just frustrate customers) and also whether a solution requires switching to another checkout component (this can have serious implications for others apps, like discounts/coupon apps, where conflicts may exist).

I love the ease this app provides in keeping up with customer spending and rewards in addition the segmenting and email options provided. This app saves so much time and research. It has been a game changer.

The amount of sales this app has generated for my online store is beyond anything I could have imagined. It's email campaign builder has the most user friendly templates I've ever used (MUCH easier to build and customize than MailChimp.) My emails are beautiful and generate so much more revenue than before. The email automations are super quick and easy to set up and do all the work for you. The type of information it stores about your customer's spending habits is extremely helpful, too. I can't say enough great things about this app. The pro plan is worth every penny and more.

Easy to instal and use. Team support is awesome. Great work. Translation could be made available to free plan. Will continue to use the app.

I initially got the app to help create loyalty among my customers. It not only did that, but gave me valuable insight into my customer base with frequent new features and awesome support staff. It increased my abandoned cart recovery rate from +- 6% (average over 6 months) to 30% once I turned on the email flow, it helped return lost customers as well with the email flows with clever marketing strategies. To top it all off the pricing structure is more than reasonable for the return on investment.

I can highly recommend this app, it's a must have, it has already paid for itself in the last 7 months.