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We looked high and low for the best combination of loyalty program + email automation, and with Marsello — we feel like this is the one for our shop (https://lovefortheplanet.com). We just installed it recently, but here are a few brief observations:
- This is high quality software. It's all about the beautiful details; the colors, the clean UI, the intuitive design — you can tell that this product is crafted with love and I'm excited for a long partnership here. Life is too short to use crappy software — and Marsello is a delight for the eyes and a pleasure to use.
- Support is great. They respond in a timely and courteous fashion, and always give me the answers I need.
- The future looks super-bright here; I'm excited for the ability to natively advertise through this platform, and I look forward to automating our marketing as much as we can!
i love how easy it is to use and it have a very colorful interface. it is one of the most helpful apps i have, now only if i coudl get more customers and better marketing.
So easy to set up, beautifully integrated and seamless! Don't need to understand coding to create beautifully automated emails! 5 * hands down!
Awesome app because it actually has real insights so you can see where your money is going. You can do so much with this app. You can give rewards, send your customers email blasts and so much more. A must have for any business person who wants to see the big picture. I would highly recommend.
Price is a bit high for the advanced feature but great still for the free portion. simple
I love it. The best decision I made.
This app is nice, simple and minimal, i hope in future they add affiliate program thing it would really help
Super easy to use interface and all of the tips and tricks are very helpful! Looking forward to the free time now that I don't have to worry about micromanaging my rewards program!
I have 19 days left to use this app and my abandoned cart emails and previous customer points still have not been added to the system - been already a week + now. Basically my trial with Marsello is me finding all the errors which cannot be resolved with 2-3 days.
Thanks for bringing this to our attention. I'm sorry you've experienced difficulty getting started. I believe Jase has reached out to you to get you up and running and beginning a fresh new 30-day trial. He will be able to get everything resolved and running smoothly for you!
Just switching from another loyalty program and receiving amazing customer service and support gives them 5 stars for me! Still playing around with it but so far so good :)