Marsello: Loyalty & Marketing , 372 則評價

I've had Beautifully Loyalty now for almost a year. I have enjoyed using the program (actually quite easy to use!!) and interfacing with David, on possible new and improved versions. I have always found them responsive, timely and extremely concerned with any questions and possible improvements. We use this app on both our website and POS with no issues. This is a GREAT app.

Marsello + Poochles.com = Finding our Way together. Smooth Sailing. Waiting to amplify the impact.

In some ways, Marsello is great, but I am regularly surprised by the absence of features that I would consider to be standard, especially given the hefty price tag that Marsello comes with.

- There is no way to offer bonus loyalty points for the purchase of a specified product. Read that again.
- The email campaign editor can't pull live data from Shopify. If you want to feature products in an email, you'll be spending a lot of time copy-pasting data from your Shopify store into Marsello. If you're coming from the native Shopify email tool, it'll feel like a significant downgrade.
- Due to limitations in how Shopify performs discounts, something as simple as a reward that offers 100% off of a specified product is not possible. Instead, Marsello performs an order discount with a hard-coded value, which results in unexpected tax calculations and the need to revise discounts in Marsello whenever product prices change in Shopify. While this is largely a Shopify problem, Marsello has not kept up with the latest changes on Shopify's end, such as the option to combine discounts.

Positives worth acknowledging:
- Support is quick to respond to my requests (I am in GMT-3).
- The default customer segments are useable and easy to understand.
- Custom segmenting is intuitive.
- Multi-site reporting is well-done.

Great App, easy to set up. The free plan is just right for start-up businesses. Thanks a mil.

I am really just digging into this app but I like how it works so far and they have good customer service.

Easy to set up, navigate & follow the instructions. Looks great so far. And Brent was super helpful & kind to run me through the entire app and solve all my doubts.

This app is simple to use and has definitely helped to grow my subscription and conversion rate. Go for it!

I have started using Marsello and I would like to say that Rocelle Treymane's willingness to help - even though our questions may not always have answers - is truly remarkable. She has always addressed our queries and is extremely knowledgeable. I am so glad we chose Marsello. Besides being a winning product, Marsello backs it up with customer service support and this is so important especially for our line of business.

It's making a great impact on our store, both online as physical. We highly recommend this app to any Shopify commerce.

My customers and I love this app! Great and easy way to reward those loyal customers, increase customer satisfaction, and create brand loyalty.