Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

February 5, 2018

I love it so far! The set up wasn't too difficult at all, and it was fairly easy to launch! The only issue I have, is the 'confirmation email' that customers get to activate their account...they put their password in the and the link to activate is not as dominate as the 'deactivate' button, so a lot of people have accidentally clicked that and basically cancelled their signup.

Hopefully that makes sense!

Nine 16 Designs
United States
5 months using the app
November 10, 2017

Love how easy it is to customize. Works great!

Kansas Hydrographics
United States
5 months using the app
July 21, 2021

So far easy to navigate and set up. I’m hoping this helps get sales. I will review again in 30 days!

Anne Kindley
United States
5 months using the app
Marsello replied July 21, 2021

Thanks for the review. We're glad to hear it and are happy to have you onboard!

April 17, 2020

This app creates an fully-functional loyalty program with all the email automations to go with it. Even the free version of it is very comprehensive. Really easy to set up out of the box - a couple of hours and you have a really professional loyalty program. Great stuff.

After Hours Boutique
New Zealand
4 months using the app
Edited October 9, 2019

I really researched loyalty programs before deciding on Marsello. I've had this app for three months. It is the only app that I don't go into every month to fix bugs, because it does its job so well without slowing down the site. The customizing of the program is so intricate that it blends with my theme without just appearing as another app addition. Great app Marsello. #winwin

http://www.atarabella.com

ATARA BELLA
United States
4 months using the app
Marsello replied November 14, 2019

We're glad you're loving Marsello. Thanks for the review!

September 8, 2017

I love the app but just would like an easier way to promote the rewards program as an ad for my store!

Thank You
BOSSDIAMONDS4EVER

Boss Diamonds Motivation
United States
4 months using the app
September 14, 2018

This app is awesome, takes the headache of email campaigns away. Plus it creates a loyalty program where you get to pick point values for different things, rewards levels, and what the points earn.

Morning Brew Coffee Company
United States
4 months using the app
March 8, 2019

love love love this app. super easy to use and customize for my business. I have think every eCommerce site should have this feature

IAMROYLT
United States
4 months using the app
Marsello replied March 17, 2019

Thank you. We love that you're loving Marsello!

Edited September 25, 2018

I used this app to help retain more customers and it has worked wonders for my business. My sales have double.

QueenChic Boutique
United States
4 months using the app
November 18, 2017

Extremely easy to set up and maneuver!!!

Vagabond Threads
United States
4 months using the app