Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Key features such as an email campaign editor, customer segmentation, and multi-site reporting are highly valued. Merchants commend the automated email flows, VIP points system, and unique coupon code generation for boosting sales and customer spending. The customer service is praised for its promptness and helpfulness. Regular updates based on merchant feedback demonstrate a commitment to continuous improvement. Some merchants report significant returns on investment, indicating the app's potential for revenue growth.

May 25, 2018

Launching in the next days, but working with them has been a pleasure! They even made custom customization for something we wanted! Looking forward to see the value it will bring to our store! But app is user friendly, quite customizable and staff is kind and helpful!!!

Onemilllionmonth
United States
3 months using the app
May 26, 2022

A great platform with an even better team running it! Marsello is a tool that I will use to grow my business and improve my customer experience at the same time! Omnichannel is the future - and Marsello is winning the race!

Hobbytech Toys
Australia
3 months using the app
Marsello replied June 1, 2022

It sure is 🙌 - Thank you for the awesome review!

Edited September 19, 2018

Cool features ! and easy to use.

a lot of function for creating loyalty customers, and also guide me all the way to setup !

All About Women
Thailand
3 months using the app
November 15, 2022

Marsello is great and really helped us out a lot! We got so many of our customers back after time away!

Total Nutrition Syosset
United States
3 months using the app
Marsello replied November 15, 2022

Thank you for the kind review! ✨

November 8, 2021

I use the Marsello App to help create a VIP program. It is very easy to install. It does take time to customize your program and the emails, however Marsello has A LOT of ideas, tips and instructions on how to do this. If you can not understand or the issue you have is not mentioned- their customer service is very friendly and timely to respond with a solution.

The Modern Farmhouse
United States
2 months using the app
Marsello replied November 8, 2021

Thank you so much for your review! I'll be sure to pass this on to the team.

July 13, 2017

This is one of the best apps i have used, there customer service reply's quick and give you useful information, i have learned to do thing with my website thanks to them and the tools they gave me. i wish more apps were this helpful.

Ciensales
United States
2 months using the app
February 22, 2018

Easy setup, great app. Pricing is very reasonable if you want to pay. But the free plan is great for those just starting out

Utterly Rustic Threads
United States
2 months using the app
Edited September 18, 2018

One of the best apps there for flows! Love the concept and the easy to use interface. The email automation app you will need! Use Marsello

Joseod
United States
2 months using the app
January 29, 2018

Looks good so far. I would us this app again.. Thank you!

Misaaniccole
United States
2 months using the app
April 1, 2018

This app is wonderful! Customers seem to respond well and it's very easy to set up. Great for online stores. Highly recommended

Naked And Naturals
United States
2 months using the app