
Marsello: Loyalty, Email, SMS
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Todo lo que necesitas para involucrar y retener a tus clientes. Programa de lealtad, email, SMS y más.
Marsello ayuda a las marcas a lanzar un programa de lealtad y recompensas de clase mundial que funciona con Shopify y tu POS existente. Comienza adquiriendo miembros de lealtad con puntos, recompensas, descuentos, niveles VIP y referencias. Luego, comienza a enviar potentes campañas de email marketing y SMS utilizando datos de ventas de tu POS existente y Shopify. Con nuestras herramientas integradas de recompensas de lealtad y automatización de marketing, obtendrás información sobre el comportamiento de tus clientes para que puedas tomar mejores decisiones con tu marketing.
- Impulsa la repetición de negocios con un programa de lealtad, recompensas y referencias personalizable
- Campañas de email, marketing por SMS y automatizaciones que mueven la aguja en los ingresos
- Añade un portal interactivo para clientes a tu tienda para mejorar el compromiso de lealtad
- Se integra perfectamente con tu POS, eCommerce y aplicaciones de marketing como Klaviyo
- Posee tus datos y obtén información más profunda con informes y análisis omnicanal
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- Características
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Shopify POS
- Pago
- Shopify Flow
- Cin7
- Heartland Retail
- Klaviyo
- Lightspeed Retail
- Lightspeed Hospitality
- Meta
Categorías
Tipos de programas
Las recompensas que puedes ofrecer
Tipos de campañas de marketing
- Campañas por correo electrónico
- Campañas por SMS
- Redes sociales
- Boletines
- Ventanas emergentes
- Formularios
- Páginas de destino
- Descuentos
- Recompensas
- Promociones
- Correos electrónicos por venta cruzada
- Correos electrónicos sobre el carrito
- Carrito abandonado
- Correos electrónicos de bienvenida
- Correos electrónicos sobre ahorros
- Recomendaciones de productos
- Campañas automáticas
- Reseñas de producto
- Campañas personalizadas
Campañas de gestión
- Herramienta de edición
- Plantillas
- Generación de IA
- Traducción
- Código personalizado
- Fuentes personalizadas
- Importar y exportar
- Dominios de correo electrónico
- Lista de captura de SMS
- Activadores y reglas
- Automatizaciones
- Segmentación
- Geolocalización
- Segmentación
- Etiquetas
- Seguimiento
- Informes
- Información útil y consejos
- Informes y estadísticas
Precios
Essential
$125 al mes
Desde $125/mes, más $5 por bloque de clientes.
- Programa de Lealtad para Clientes
- Programa de Puntos y Referencias
- Redención de Recompensas
- Niveles VIP
- Automatizaciones de Lealtad
- Segmentación
- Encuestas de Retroalimentación
- Informes
Prueba gratis de 14 día
Professional
$135 al mes
Desde $135/mes, más $15 por bloque de clientes.
- Todas las características de lealtad +
- Campañas de Email y SMS
- Automatización de Marketing
- Gestor de Reseñas de Google
- Formularios de Captura de Email
- Programación en Redes Sociales
- Informes
Prueba gratis de 14 día
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (173)
Disappointing Experience — Overpriced, No Refund, Poor Support
We had a very bad experience with Marsello. They charged our business $300 CAD even though we never got to use the app. When we reached out within 30 days, explaining that we found their service too expensive for their poor features and wanted a refund, they outright refused.
Their customer support was unhelpful and dismissive. Despite the fact that we hadn't benefited from the platform, they kept the full payment — which feels like they simply took our money without delivering value. For a loyalty program, their pricing is overrated and the service (poor features) does not match the cost.
I strongly do not recommend Marsello to any business. Poor policies, bad customer experience, and no flexibility. Be careful before signing up — they do not stand behind their product.
Marsello has really improved and took into considerations our product requests. Martin does an excellent job communicating which is rare from other loyalty programs. The shopify integrations have improved. I highly recommend Marsello. We have tried every loyalty program on shopifys app store and they fit our needs best considering we lean heavier on in-store retail vs e-comm.
Thank you so much for the kind feedback! We’re glad you’re enjoying the app’s omnichannel capabilities too - feedback like this is a real kick for us.
Martin & The Marsello Team
The loyalty rewards program we offer through this app is highly valued by our customers, especially frequent shoppers. Recently, I needed help on short notice to make a special promotion work. John from the customer support team stepped up and took care of everything promptly, much to my relief. I highly recommend this application.
Priced out of the app. I was a loyal user of this app, but they increased their rates while decreasing the benefits. As a struggling business, I could not afford the rate increase and lost all access to my customer data, including their loyalty points.
Customer service is absolutely terrible. The experience has been disheartening and only foreshadows what is to come if we stay with them. We just signed up with Marsello and as soon as we became a paying customer, we couldn't get a hold of anyone. BEFORE signing up, I met with several staff members and they all seemed quite eager to help. Support does reply to our emails but the response time is usually about 6 or more hours. Even then, you reply and they don't get back to you for another few hours with a very generic response. How do you expect a business owner to sit tight while being kept in the dark? Customers have already signed up and waiting to use our loyalty program, only to be told it isn't working. This has a negative impact and only serves to discredit our business in the eyes of our customers. 'Ghosting us' speaks to their lack of professionalism as a whole. Their point system is buggy and it is evident. They haven't ironed out all the kinks.
EDIT:
The issue was escalated and the technical team took over. This are up and running now.
EDIT:
Now we are experiencing the same issue again and we are being ignored.
Soporte técnico
Soporte de la aplicación proporcionado por Marsello.
Fecha de lanzamiento
29 de mayo de 2017
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