Marsello: Loyalty, Email, SMS
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Customer loyalty and marketing software for omnichannel businesses. Loyalty, rewards, emails & more.
Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing.
- Design and launch an omnichannel loyalty program with ease. No code required.
- Enhance customer growth with email campaigns, automations, notifications & more.
- Connect your eCommerce & POS systems to create a seamless loyalty experience.
- Increase customer retention with customizable rewards, points, and VIP tiers.
- Review which tactics deliver the best results with advanced reporting tools.
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- Caractéristiques
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Shopify Flow, Shopify PDV, Processus de paiement, Google My Business, Lightspeed, Cin7, Heartland Retail, Klaviyo, FacebookCatégories
Types de programmes
Récompenses que vous pouvez offrir
Types de campagnes
Gestion des campagnes
Tarification
Essential
$125 / mois
Starting from $125/month, plus $5 per customer block.
- Customer Loyalty Program
- Points & Referral Program
- Reward Redemption
- VIP Tiers
- Loyalty Automations
- Segmentation
- Feedback Surveys
- Reporting
Essai gratuit de 14 jours
Professional
$135 / mois
Starting from $135/month, plus $15 per customer block.
- All loyalty features +
- Email & SMS Campaigns
- Marketing Automation
- Google Review Manager
- Email Capture Forms
- Social Scheduling
- Reporting
Essai gratuit de 14 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (384)
The loyalty rewards program we offer through this app is highly valued by our customers, especially frequent shoppers. Recently, I needed help on short notice to make a special promotion work. John from the customer support team stepped up and took care of everything promptly, much to my relief. I highly recommend this application.
Had a few issues with integrating with other apps and the guys at marsello were really happy to help, kept me updated at every step and checked up after they'd fixed the issues. Really great customer service. Thanks!
⭐️⭐️⭐️⭐️⭐️
Easy to Use and Boosted Our Revenue!
Marsello is fantastic! It's super easy to use, even for beginners. Setting up email campaigns and loyalty programs is a breeze. We've seen a significant boost in our revenue since we started using it. Highly recommend!
Caution: Unreliable Service and Unresponsive Support
We had a very disappointing experience with this company. After dedicating three months to testing their platform, we encountered numerous bugs and technical issues. Despite this, we were charged in full during that entire period.
In the first month, we were billed for an API and an additional site, despite not having any additional sites. We raised this issue multiple times but received little to no support. Our main point of contact, Jason McLean, was dismissive of our concerns, repeatedly stating that their company is exceptional and without faults.
Unfortunately, their loyalty program was completely unusable due to persistent bugs, and their customer service was slow to respond. When we requested a refund for the services we couldn’t use, we were told that they do not offer refunds, citing their terms and conditions.
There is alot more to say about it, but we will leave it here.
We strongly advise caution if considering this company.
I was an early adopter of this app on the free plan. They decided to do away with that plan and are asking a min of $1,500 a year to unlock my data (that's a pretty big jump from free!)
It's unfortunate that an app that's supposed to help me build loyalty with my customers would treat their loyal users with such disrespect! I am scared to trust them again even if I did start paying. I don't know how to get my data out so I can keep my promises to my customers.
Assistance
Marsello peut répondre à toutes vos questions concernant Marsello: Loyalty, Email, SMS.
Ressources
Lancement
29 mai 2017
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