Marsello

Marsello

door Marsello

Sell more with email, SMS, rewards programs, recommendations

4.4 van 5 sterren(304 recensie)

Encourage Customers to Shop

Everything you need to capture in-store and online visitors' details, motivate them to shop, and then bring them back again and again.

Sell More with Automation

Deliver targeted and timely marketing that gets customers shopping again. Drive sales with SMS, email, loyalty programs & more.

Increase Sales and ROI

Watch your repeat purchase rate, customer spend and ROI grow with results you can trust, accurately tracked via your Shopify integration.


Over Marsello

Your all-in-one marketing platform

Built for omnichannel Shopify users, Marsello combines data-driven automation, email, SMS, and loyalty programs to deliver smart, targeted marketing that gets results. Marsello retailers see an average of 45X ROI.

Retain loyal customers with a loyalty rewards program

Motivate repeat purchases, referrals, product reviews & social activity with a custom loyalty & referral program. Automatically reward points & redeem rewards with ease through your Point-of-Sale & eCommerce store.

Drive sales with email & SMS campaigns

Design professional-looking campaigns with Marsello's easy drag-and-drop builder. Perfect for announcing new stock, running a sale, & promoting products.

Automate emails & SMS

Reach customers when it counts. Get customers shopping with perfectly timed emails & SMS, triggered by their shopping behavior. Welcome first-time shoppers, win back at-risk customers, reward your best customers, recover abandoned carts, say happy birthday & more.

+more features, like Facebook audience sync, email capture forms, customer feedback collection, referral programs, double points campaigns & more.

Why Marsello works to deliver real results:

Increase your marketing ROI

Powered by your eCommerce & POS, Marsello does the smart work for you, crunching the data from customer behavior in-store & online so you can deliver targeted & timely marketing that gets results. Watch your repeat purchase rate, customer spend & ROI grow.

Turn visitors into customers & customers into repeat customers

Marsello is your all-in-one marketing app, with everything you need to sell more instore & online. Now you can easily create an effective omnichannel customer journey that increases spend & loyalty.

Sell more with targeted & timely marketing

Take the guesswork out of marketing with a best-practice loyalty program & email templates, & triggers that are ready to go, helping you run effective automated marketing that reaches the right customers at the right time.

Customization that strengthens your brand

Whether it’s an SMS or email arriving in their inbox, or your loyalty & referral program, you can customize designs & messaging to make your marketing your own & let your brand shine.

*New* Shopify POS Product Recommendations

Increase your average order value with product recommendations front-and-center in Shopify POS, making it easy for staff to up-sell with recommendations customers will love. Marsello's AI looks at the products added to the sale & instantly populates recommendations based on what similar customers have frequently bought together with these products.

Integreert met

  • Vend,
  • Kounta,
  • Cin7

Bekijk de app in actie

Ontdek hoe de app werkt in een voorbeeldwinkel.

Bekijk voorbeeldwinkel

Mediagalerij

Werkt met

  • Shopify POS

    Shopify POS

    Gebruik deze app terwijl je persoonlijk verkoopt met het Shopify Point of Sale.

    Meer POS-apps bekijken

Ondersteuning

Gratis te installeren

Paid plans starting from $49/mo, based on number of subscribers and POS/eCommerce sites connected.

4.4 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.
  • 5 van 5 sterren
    90% recensies zijn 5 sterren
  • 4 van 5 sterren
    3% recensies zijn 4 sterren
    (9)
  • 3 van 5 sterren
    1% recensies zijn 3 sterren
    (4)
  • 2 van 5 sterren
    1% recensies zijn 2 sterren
    (4)
  • 1 van 5 sterren
    4% recensies zijn 1 sterren

Meest recente recensies

Mountain Madness Soap Co.

Revised 5 star review to 1 star. I do not know what has happened with Marsello and am honestly dismayed by our recent experience with them. We have been a customer for 3 years and have had a good relationship with them, have been beta testers, and have even been a success story for their marketing department. Yesterday I needed to do some manual account maintenance and discovered that we were locked out of the admin interface because we had exceeded 10,000 customers. In addition, the customer facing rewards interface was no longer working on our web site. We were apparently on some grandfathered plan at $59/month and they randomly decided to do away with that and wanted us to switch to their new "pro" plan based on number of customers. Sure, no problem UNTIL they said our pricing would go from $59 to $559 PER MONTH. An 800% price increase and the hobbling of our installed (and paid for) software is absolutely inexcusable. At this point we were essentially being held hostage until we paid. After getting the same "I know this is a bit of a shock" circular run-around from the support chat person, I asked them to have someone contact me ASAP. Well, I have not heard back from anyone at Marsello and we have customers emailing, calling and messaging about their rewards account. So, today we made the decision to simply dump them and switch to a different rewards application. On the plus side, Marsello made it easy for me to export our customer data along with point balances and I was able to import that into a different reward app that I had up and running in a few hours. Marsello has seemingly gotten too big for their britches. When we first signed up, it was just a loyalty program and did a good job at it. Then, over time, they made it into a customer relationship management software and email and SMS marketing software. Some of their automations are good, such as abandoned cart emails, but for the most part we continued to use it only for loyalty purposes since we have other applications that handle those aspects of our business. Bottom-line: growing eCommerce businesses, watch out for the bait and switch.

Antwoord van ontwikkelaar

12 januari 2021

Thanks for your detailed feedback. I understand you have been in touch with Jase from our support team. I'm glad to hear we were able to work through this with you – we appreciate you reaching out to us to help reach a resolution. Wishing you all the best for 2021 and beyond.

RRIZE Cosmetics™

Great app, with plenty of customization option. Made my business really stand out from the crowd....

Activist Skincare

This app is so much more customizable than all the other rewards apps I've tried, and their customer service is great!

Antwoord van ontwikkelaar

15 oktober 2020

Thanks for the lovely feedback. We are big believers in customizing your loyalty marketing to suit your business, so that's great to hear!