Marsello: Omnichannel Loyalty
Galleri med utvalda bilder
Allt du behöver för att engagera och behålla dina kunder. Lojalitetsprogram, e-post, SMS och mer.
Marsello hjälper varumärken att lansera ett världsklass lojalitets- och belöningsprogram som fungerar med Shopify och ditt befintliga POS. Börja med att skaffa lojalitetsmedlemmar med poäng, belöningar, rabatter, VIP-nivåer och hänvisningar. Börja sedan skicka kraftfulla e-postmarknadsförings- och SMS-kampanjer med hjälp av försäljningsdata från ditt befintliga POS och Shopify. Med våra integrerade lojalitetsbelöningar och marknadsföringsautomationsverktyg får du insikter i dina kunders beteende så att du kan fatta bättre beslut med din marknadsföring.
- Öka återkommande affärer med ett anpassningsbart lojalitets-, belönings- och hänvisningsprogram
- E-postkampanjer, SMS-marknadsföring och automationer som ökar intäkterna
- Lägg till en interaktiv kundportal till din butik för att förbättra lojalitetsengagemanget
- Sömlöst integreras med ditt POS, e-handel och marknadsföringsappar som Klaviyo
- Äg dina data och få djupare insikter med omnikanalrapportering och analys
Innehåller automatöversatt text
- Höjdpunkter
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Shopify kassasystem
- Kassa
- Shopify Flow
- Cin7
- Heartland Retail
- Klaviyo
- Lightspeed Retail
- Lightspeed Hospitality
- Meta
Kategorier
Programtyper
Belöningar som du kan erbjuda
Kampanjtyper
- E-postkampanjer
- Sms-kampanjer
- Sociala medier
- Nyhetsbrev
- Popup-fönster
- Formulär
- Landningssidor
- Rabatter
- Belöningar
- Kampanjer
- Mejl för korsförsäljning
- Mejl om varukorgar
- Övergivna varukorgar
- Välkomstmejl
- Mejl för att vinna tillbaka kunder
- Produktrekommendationer
- Droppkampanjer
- Produktomdömen
- Anpassade kampanjer
Kampanjhantering
Priser
Essential
$125 /månad
Från $125/månad, plus $5 per kundblock.
- Kundlojalitetsprogram
- Poäng- och hänvisningsprogram
- Belöningsinlösen
- VIP-nivåer
- Lojalitetsautomationer
- Segmentering
- Feedbackundersökningar
- Rapportering
Prova gratis i 14 dagar
Professional
$135 /månad
Från $135/månad, plus $15 per kundblock.
- Alla lojalitetsfunktioner +
- E-post- och SMS-kampanjer
- Marknadsföringsautomation
- Google Review Manager
- E-postfångstformulär
- Social schemaläggning
- Rapportering
Prova gratis i 14 dagar
Innehåller automatöversatt text
Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (386)
Marsello has really improved and took into considerations our product requests. Martin does an excellent job communicating which is rare from other loyalty programs. The shopify integrations have improved. I highly recommend Marsello. We have tried every loyalty program on shopifys app store and they fit our needs best considering we lean heavier on in-store retail vs e-comm.
Thank you so much for the kind feedback! We’re glad you’re enjoying the app’s omnichannel capabilities too - feedback like this is a real kick for us.
Martin & The Marsello Team
Priced out of the app. I was a loyal user of this app, but they increased their rates while decreasing the benefits. As a struggling business, I could not afford the rate increase and lost all access to my customer data, including their loyalty points.
Customer service is absolutely terrible. The experience has been disheartening and only foreshadows what is to come if we stay with them. We just signed up with Marsello and as soon as we became a paying customer, we couldn't get a hold of anyone. BEFORE signing up, I met with several staff members and they all seemed quite eager to help. Support does reply to our emails but the response time is usually about 6 or more hours. Even then, you reply and they don't get back to you for another few hours with a very generic response. How do you expect a business owner to sit tight while being kept in the dark? Customers have already signed up and waiting to use our loyalty program, only to be told it isn't working. This has a negative impact and only serves to discredit our business in the eyes of our customers. 'Ghosting us' speaks to their lack of professionalism as a whole. Their point system is buggy and it is evident. They haven't ironed out all the kinks.
EDIT:
The issue was escalated and the technical team took over. This are up and running now.
EDIT:
Now we are experiencing the same issue again and we are being ignored.
The loyalty rewards program we offer through this app is highly valued by our customers, especially frequent shoppers. Recently, I needed help on short notice to make a special promotion work. John from the customer support team stepped up and took care of everything promptly, much to my relief. I highly recommend this application.
Had a few issues with integrating with other apps and the guys at marsello were really happy to help, kept me updated at every step and checked up after they'd fixed the issues. Really great customer service. Thanks!
Support
Support på appen tillhandahålls av Marsello.
Resurser
Lansering
29 maj 2017
Utvald i
Fler appar som den här
