Marsello | Email & Loyalty

Marsello | Email & Loyalty

by Marsello

Grow sales with loyalty and email marketing automation

4.8 of 5 stars(267 reviews)

Automate Retention Marketing

Segment your eCommerce & POS customers automatically. Send targeted & automated emails for more relevant marketing at every lifecycle stage.

Approve or Customize

Use proven best-practice designs & settings, optimized by Marsello's AI and marketing experts, or customize to suit your brand.

Increase Loyalty & Sales

Keep customers coming back and buying more with smartly targeted retention marketing that gets results.


About Marsello | Email & Loyalty

Grow sales with loyalty marketing automation for Shopify eCommerce & POS

Marsello combines data-powered automation & real human experts to run targeted retention marketing that gets results for fast-growing Shopify brands. From email marketing to loyalty & VIP programs, Marsello helps you target the right customer at the right time, with the right message.

Retain loyal customers with a loyalty rewards program

Keep your customers coming back with a custom loyalty program that automatically rewards loyalty points for spend, referrals, product reviews, social media engagement and more.

Automate emails when it counts

Start with pre-designed email flows using optimal automation settings and customize to suit your business. Welcome first-time shoppers, win back at-risk customers, reward your best customers, recover abandoned carts, and say happy birthday!

Send one-off Email Campaigns

Create & send one-off emails, like newsletters, promotions, new stock emails & more. Create campaigns with an easy-to-use builder. Personalize with product recommendations, loyalty program status & merge tags.

Why Marsello works to deliver real results:

Segmentation that delivers conversions

Broadcasting an irrelevant message to your valuable customer database doesn't work. Marsello crunches your customer data straight from your Shopify store to segment customers into lifecycle stages based on their buying behavior.

Customization that strengthens your brand

Whether it's an email arriving in customers' inboxes or your loyalty program on your Shopify store, you can customize designs & messaging to make your marketing your own.

Automation meets human expertise

Marsello's AI works out top performing automation flows & settings for your business, while our marketing & data experts check in with you to deliver suggestions for you to approve & optimize your campaigns for better results.

Integrations for smarter marketing

  • POS: As well as Shopify eCommerce & POS, Marsello integrates with other leading Point-of-Sale platforms, like Vend POS, so you can run smarter loyalty marketing across your entire business.
  • Mailchimp: Marsello is a Mailchimp alternative. But, if you have emails you want to send outside of Marsello, you can automatically sync your customers & their loyalty & segmentation data to your Mailchimp lists (available on the Free plan).

Integrates with

  • Vend,
  • mailchimp,
  • Kounta

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Free

Free

  • Up to 1000 customers

  • Basic Loyalty Program

  • Customer Segmentation

  • 1 POS or eCommerce site

  • Mailchimp Integration

Pro

$49/month

+$10/additional block of 1000 customers +$50/additional site.

  • 14-Day Free Trial

  • 1000 customers free

  • Free features +

  • Customization

  • Automated Emails

  • Campaigns

  • Advanced Loyalty Program

  • Priority support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 267 reviews

  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (6)

Most recent reviews

Iain Miki

I think I'm onto a winner with this app. My rewards program and all my emails are looking really slick. I've only just setup and within a day, i've already seen a couple of sales come through from my win-back email.

Good Dog

I am loving this app. I switched from Mailchimp and set up was so easy. I selected all the default email options and just tweaked a few of the messages. Easy! And they look amazing. My emails are performing way better than when I used Mailchimp. Now we have a loyalty program as well which is great for collecting extra bits of customer data too

Rubyjam Fabric

We identified a serious issue after hours and flagged it with Marsello believing we wouldn't have a response for at least 12 hours or any sort of solution for some time after that. Within a very short time Matt, a co-founder of Marsello, contacted me directly and did absolutely everything in his power to identify the issue, resolve it and then followed up with me to explain the cause and help us manage any customers that were impacted (thankfully just 3!). He then followed up with me over the weekend and again on Monday morning. The level of professionalism and courtesy has been out of this world. The issue was one that really could have rocked our trust in Marsello but Matt provided a level of customer service that raised the bar unbelievably high. Thank you Matt. I will be the first to admit that I can be a very tough customer, especially in stressful times but you handled everything (and me) like a champion.

Developer reply

August 25, 2019

Thanks for messaging in. I understand our co-founder Matt is in touch with you.