Marketing
Marsello

Marsello

by Marsello

Sell more with email, SMS, rewards programs, recommendations

4.4 of 5 stars(308 reviews)
Free to install. Additional charges may apply.
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Encourage Customers to Shop

Everything you need to capture in-store and online visitors' details, motivate them to shop, and then bring them back again and again.

Sell More with Automation

Deliver targeted and timely marketing that gets customers shopping again. Drive sales with SMS, email, loyalty programs & more.

Increase Sales and ROI

Watch your repeat purchase rate, customer spend and ROI grow with results you can trust, accurately tracked via your Shopify integration.

About Marsello

Your all-in-one marketing platform

Built for omnichannel Shopify users, Marsello combines data-driven automation, email, SMS, and loyalty programs to deliver smart, targeted marketing that gets results. Marsello retailers see an average of 45X ROI.

Retain loyal customers with a loyalty rewards program

Motivate repeat purchases, referrals, product reviews & social activity with a custom loyalty & referral program. Automatically reward points & redeem rewards with ease through your Point-of-Sale & eCommerce store.

Drive sales with email & SMS campaigns

Design professional-looking campaigns with Marsello's easy drag-and-drop builder. Perfect for announcing new stock, running a sale, & promoting products.

Automate emails & SMS

Reach customers when it counts. Get customers shopping with perfectly timed emails & SMS, triggered by their shopping behavior. Welcome first-time shoppers, win back at-risk customers, reward your best customers, recover abandoned carts, say happy birthday & more.

+more features, like Facebook audience sync, email capture forms, customer feedback collection, referral programs, double points campaigns & more.

Why Marsello works to deliver real results:

Increase your marketing ROI

Powered by your eCommerce & POS, Marsello does the smart work for you, crunching the data from customer behavior in-store & online so you can deliver targeted & timely marketing that gets results. Watch your repeat purchase rate, customer spend & ROI grow.

Turn visitors into customers & customers into repeat customers

Marsello is your all-in-one marketing app, with everything you need to sell more instore & online. Now you can easily create an effective omnichannel customer journey that increases spend & loyalty.

Sell more with targeted & timely marketing

Take the guesswork out of marketing with a best-practice loyalty program & email templates, & triggers that are ready to go, helping you run effective automated marketing that reaches the right customers at the right time.

Customization that strengthens your brand

Whether it’s an SMS or email arriving in their inbox, or your loyalty & referral program, you can customize designs & messaging to make your marketing your own & let your brand shine.

*New* Shopify POS Product Recommendations

Increase your average order value with product recommendations front-and-center in Shopify POS, making it easy for staff to up-sell with recommendations customers will love. Marsello's AI looks at the products added to the sale & instantly populates recommendations based on what similar customers have frequently bought together with these products.

Integrates with

  • Vend,
  • Kounta,
  • Cin7

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Pricing

See all pricing options

Free to install

Paid plans starting from $49/mo, based on number of subscribers and POS/eCommerce sites connected.

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    90% of ratings are 5 stars
    (276)
  • 4 of 5 stars
    3% of ratings are 4 stars
    (9)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (15)
View all 308 reviews

Most recent reviews

Maisie Gray

Rating
5 of 5 stars
Posted
April 9, 2021

used Marsello app for about a year now. Started on the regular plan and then upgraded to the Pro plan. Easy to use (both for me and my customers), easy to adapt to promotions, customers like the rewards and helps drive my customer email list. I like the look of the promotions and emails available and think they suit my store really well. Clean, bright and easy to use. had a small billing issue but live chat function resolved this very quickly and efficiently. set out to find an app to add to my store that rewarded my loyal customers and this is exactly what Marsello delivers. I don't have time for tricky apps or system issues. Never had a problem. Highly recommend. I have earned far more in returning, rewarded customers than i have spent on the app.

Poppy Lissiman

Rating
5 of 5 stars
Posted
February 16, 2021

We use Marsello for all our EDM marketing campaigns and we absolutely love them. The platform is simple, easy and affective to use and it provides great analytics. Our account manager Olivia is also a pleasure to work with, helping us out quickly with any issues we may have.

Transfers Plus

Rating
1 of 5 stars
Posted
January 24, 2021

I am a US customer and am speaking from that point of view. I know this platform is not based out of the US and may differ for other countries.
Customer services takes 2-7 days for a response when you have an issue. I'm currently being charged for test message credits that aren't delivering and have been waiting 6 days for them to give me any time of follow up.
We've had issues since we started using this platform, but in the beginning they were a little more responsive to offer support. I strong recommend AGAINST using this platform.

Developer reply

February 9, 2021

Thank you for your feedback. To address the SMS issue you've experienced, our development team has been working to resolve this.
With tighter regulations around link shorteners being used for SMS, some network providers are blocking SMS messages from being delivered. As a result, we have built some new functionality to give retailers the option to disable link shortening. This will resolve the issue you were having.

We apologize for the slow response while we've built this functionality. The team is working hard to ensure we can be as responsive as possible.

View all reviews