Matterhorn Dropshipping

if you are just starting out please do not waste your time with this supplier. from the get go which was over as year ago, customer service was spotty, and as for the website it could be more user friendly with regard to updating items. I really hope that there is another European supplier that can fulfill my needs
took months for my test order to be delivered to me and I'm pretty certain that one item just didn't even make it to me
i have uploaded so many items and invested so much time that it now breaks my heart to remove all their items and start fresh. does any one know of any supplier that carry the same brands as Matterhorn?
If I could leave a negative star rating I would

I'm trying to place an order but no response for 5 days. Tried to contact them everywhere. Their Whatsapp number on their Facebook page is fake. It seems that this company isn't operating. MONTHS OF WORK TO CREATE A STORE WASTED BY THIS FAKE SUPPLIER!

I had a serious issue with this company called Matterhorn, a company based in Europe handling badly our dropshipping services. An order was placed and the customer paid for express shipping hoping the product can be shipped within the right amount of time. Unfortunately, that was not the case!

The customer continues to complain and follow-up with us to know what's going on with their order. The worst, the customer's order was placed on paid status for more than 10 days with zero tracking number.

Finally, after several exhausted contacts that I made, they finally sent a tracking number, but still useless as the customer already so mad and very unsatisfied. We are now more than 30 days since the order was placed. My customer decided to give up and I had to refund the money.

In addition, Matterhorn people are so unresponsive and irresponsible since the date the order was placed and do not return email. Basically, they stole the money and my customer never receive the product to this day.

Please do not do any business with Matterhorn Wholesale because they will NOT fulfill your order and worst they will not respond to any email. It was a total waste of time and money. They are a horrible company!

Please stay away!

Po dokładnym przetestowaniu tej aplikacji jestem naprawdę zadowolony z mojej decyzji o jej wykorzystaniu. Początkowo dodawanie produktów wydawało się nieco czasochłonne, ale z czasem cały proces przebiegał gładko, co potwierdza wysoką jakość oferowanych produktów oraz dostępnych obrazów.

Integracja mojego sklepu była bardzo prosta, co znacznie przekroczyło moje oczekiwania. Wsparcie techniczne super – szybko i efektywnie.

W moim przypadku bardzo duży plus na możliwość importowania produktu z wariantami.

Gorąco polecam!

Installing and connecting the Matterhorn Shopify application was a breeze! The process was straightforward and user-friendly, making it easy to get up and running in no time. What truly stood out was the exceptional service provided by customer service agent Rafal. His expertise and prompt assistance were invaluable, ensuring a smooth setup and addressing any questions or concerns with professionalism and efficiency. I highly recommend Matterhorn not only for its seamless integration but also for the outstanding support provided.

A great app with European-quality products. Responsive technical support, nothing to complain about!

Denna är riktigt bra för EU iaf, hög kvalitet på bilder . Bra priser

Excellent APP with high quality products, customer services agent Tomek very helpful, kind and supportive thank you, i highly recommend

beaucoup de choix application efficace