Maven WebChat

Maven WebChat

$29.99/Monat. 30-tägiger kostenloser Test.
Bewertung (5)
Rezensionen

Highlights

Entwickelt für dein Unternehmen
  • Kompatibel mit den neuesten Themes

Über diese App

Eingeführt

28. Juli 2022

Sprachen

Englisch

Integriert mit

Meta, Instagram, LivePerson

Manage & automate customer support with unlimited live chat & pre-built AI-chatbots.

Maven WebChat helps you streamline and automate customer care, turning every interaction into a sales opportunity, powered by LivePerson's award-winning conversational AI. Offer personalized support in real-time through live chat and chatbots designed for service and sales. Packed with management tools to help you improve customer support, social channel integrations, robust analytics & a mobile app, you can be there for your customers anytime while reducing operational costs and boosting sales.

Maven WebChat helps you streamline and automate customer care, turning every interaction into a sales opportunity, powered by LivePerson's award-winning conversational AI. Offer personalized support in real-time through live chat and chatbots designed for service and sales. Packed with management tools to help you improve customer support, social channel integrations, robust analytics & a mobile app, you can be there for your customers anytime while reducing operational costs and boosting sales. mehr
  • Instant & unlimited messaging with our live chat service to engage in real time.
  • AI-powered sales & service chatbots, all pre-configured to save time and costs.
  • No complicated setup. Install to live in 5 minutes and chatbots come prebuilt.
  • Desktop WebConsole and mobile app to manage customer conversations anywhere.
  • All your messages in one place with Facebook & Instagram integrations.

Preisgestaltung

30-tägiger kostenloser Test

Essential Plan

$29.99/Monat

Essential Plan

$29.99/Monat

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

3 Rezensionen
Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 100 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
24. Januar 2023

We've been using the Maven WebChat for our brand for a few months now, our team and customers have had nothing but a positive experience. As the feature is easy to navigate, and the prompts/responses by the AI Bot help to quickly address common questions by customers (i.e. - order status/shipping questions) and to assist in interactions times with our customer service team. 

It's improved our online customer service, allowing customers assistance 24/7.  The new "Away Message" feature is very useful for customer's to leave messages for our live agents during off hours, to be address later directly through email. Our team enjoys the flexibility and adjustability of the "Manage Availability" settings for our live-agent hours of operation, as well.

The Maven Customer Service team, has always been very helpful and work quickly to address any issues or are open to suggestions that help improve the customer experience directly to our needs. Our company highly recommends using the Maven Webchat feature to any companies looking to enhance their customer service experience and a great way for customers to interact in a quicker and more direct way than just usual emails.

In God We Must
Vereinigte Staaten
So lange wurde die App verwendet: 5 monate
Bearbeitet am 3. Januar 2023

We recently started using Maven Webchat for our business, and I am extremely impressed with the platform. The interface is user-friendly and easy to navigate, which has made it a breeze for my team to use as well as for our customers.

A few things I like most about Maven Webchat are the ability to customize the chat widget, the automation for customers to look up their order status, shipping questions, and the refund policy. This Webchat has helped to create a seamless experience for my customers and has improved their overall satisfaction with our company.

The customer service has also been top-notch. Whenever I have a question or need assistance, the Maven Webchat team responds quickly and is very helpful.

Overall, I highly recommend Maven Webchat to any business looking to improve its online customer service. It has exceeded my expectations and has quickly become an invaluable tool for my company.

GotPetSupplies.com
Vereinigte Staaten
So lange wurde die App verwendet: 20 tage
6. Oktober 2022

This app is wonderful so far. I like the fact that it’s easy to use and it fits with my website. It answers all of the questions for my customers.

Addict Fit
Vereinigte Staaten
So lange wurde die App verwendet: 29 tage

Über diese App

Eingeführt

28. Juli 2022

Sprachen

Englisch

Integriert mit

Meta, Instagram, LivePerson

Entwickelt von LivePerson, Inc

Über LivePerson, Inc

Durchschnittliche Bewertung: 5

2 Jahre Erfahrung in der Entwicklung von Apps für den Shopify App Store

Support

Nachricht senden

success@mavenapp.com

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

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