Great custumer service, and great app he clear all my questions and guide me to the process . 5 stars
Thank you so much! We're happy that you're enjoying our app.
Fornoo, Il Fresco senza Glutine
Bad experience. After completing setup a coupon code popup and an opt-in checkbox where added to my website and product pages without asking the permission: they are enabled by default just after installing. Really. Other than this the app is called Whatsapp + Messenger... while it is a Messenger app with Whatsapp beta functionalities and not completely developed.
Three stars instead of one because the developer was fast in replying to my requests and complaints and the app dashboard is quite refined and functional.
Thank you for your feedback. We were happy to help within minutes after you installed the app today. As discussed, the onboarding is focused on helping merchants go live with the app within 1 minute. Only when selecting a discount code for the popup during onboarding will it be activated.
When completing onboarding all plugins can be activated or deactivated with 1 click. Now, we understand that we can provide more configuration options during the onboarding and we'll definitely see how this can be improved.
We do have a pre-existing integration with the WhatsApp API and can offer merchants 1) access to WhatsApp chat plugin which can be activated with 1 click and 2) transactional campaigns. For the latter, WhatsApp requires a formal onboarding process which is a manual process. Unfortunately, we can't overrule the limitations as set by Facebook / WhatsApp though we very much want to make this process simpler & are in touch with them to make this happen.
This again for your quick review & feedback. We do hope there were things you liked as well. Best of luck with your store!
I have been looking for a messenger app, and have previously been using one for chat and another one for messenger abandon cart messages. And then I found this app which have both! It is super!
It is super easy to set up and looks professional (not spammy like some other popups do). And they have chat support which I LOVE!
Thank you so much! We're happy to hear that :-)
The Karma Box
We were considering Messenger marketing before; Maxwell's free app & friendly UX made it very easy for us to get started. We are seeing really good results in the first few weeks since running the app and looking forward to explore the other functionalities!
Great to hear - thanks! Contact us anytime if you run into any questions.
Lemon & Twig
This app is truly unique and opens an entirely new avenue to market your products with a few clicks. The concept is really sound and the features are astounding. Whats even better than the app itself is the amazing support! I have had several email conversations with Asborn and his replies are almost instantaneous. Really awesome, thank you!
Awesome. Always happy to help 👍
It is a clear app. Very easy to use and install and I can't wait to book more results. I like to explore more features from Maxwell.
Thank you! We'll definitely keep you posted about upcoming features 👍
Stop searching for any marketing app. This app is revolutionary, and it's FREE!!!
Asbjørn has been very keen to hear out my comments regarding the app's features; I'm expecting to see this amazing app become even more amazing.
Thank you so much! Your feedback has been really helpful 💪
Very nice, works very well, and the support is fast, I sent a e-mail and in minutes they answer.
You're very welcome!
I think Maxwell is a good addition to your webshop to offer better customer service! You will see it more and more at larger webshops. especially the shopping cart reminder is a good tactic.
Thanks for the praise, we're making great steps towards serving both new stores as well large Shopify stores 👍
Perfeita, ideal para as funções necessárias! É uma app importante no plano de marketing digital. Estou ansioso por novas funcionalidades.
Obrigado! We'll for sure keep you posted.