TrustedSite Insignias

Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue.

For now I have to keep monitoring my site weekly if the banner ...

The application itself is pretty good, that’s why I am using it. However support is very bad. They do not respond for days. I tried email and phone, but could get in touch with no one.

Nice app. Easy to install and works well however they make it impossible to see what their pro pricing is before clicking the upgrade button. So i'm not going to upgrade to pro unless you make your pricing clear.

Interesting but the free part is only for 500 visits ; after that it's too expensive : $19/month for a service that costs almost nothing... :-/

Works perfect, not clear how much is means to our customers though. Very unclear pricing policy as the shopify pricing does not align with the information on their site. Questions are not answered so we are still in the free mode....

I got this app to boost customer confidence, and to improve sales.

It says free but You have to pay $25 per month to get the Trustmark on your page? I wish they didn't mislead customers. Heres 3 stars for the rest. Thanks....

Works as intended. Very limited functionality in the free version. Doesn't seem like it has contributed to a better conversion rate.

Will give it a different ranking once I have had the ability to try more features. I am still using the free version.

-- UPDATE 03/22/19 --
I recently called their customer support and spoke with Sarah who was nice enough to agree to honor the previous $49/month price we were paying as long as I committed upfront to pay for an annual plan and continue to use their service without uninstalling in the future. It was nice of them to work out a deal. Although it is still hard to forget what happened a couple of ...