Avis (792)

Note globale
4,6
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
Modifié le 2 juin 2023

Well, I see the potential for having this app on stores to ensure trust with our customers however, when I added it to my store it slowed my store down drastically. I decided to delete the app just to see if it really was this app that slowed it down and not something else all though it's the only app I've added in a while. A week or so later I was still receiving emails from them monitoring my website and letting me know how many customers were on my site at the time and how close I was to the 500 minimum for the free trial, AFTER I deleted them. I'm positive they're still on my store but just aren't sending anymore emails to make it look like they're not on there because of my reply to still receiving their emails. My speed score is still down and I pay another app service to keep the store loading fast. They've disabled my account preventing me from logging in again to reinstall which seems a little deceitful to be honest. I'm guessing because my store is still being tracked maybe?
I'm not sure if it's the company, a certain person(s) at the company, or the app itself that's the problem here. Please provide some feedback. thanks!

Glamorous Boutique USA L.L.C.
États-Unis
30 jours d’utilisation de l’application
TrustedSite a répondu 8 juin 2023

Thank you for your review and for bringing this to our attention. Someone from our support team will be contacting you shortly.

3 septembre 2017

when entering our page categories (so were not listed as malicious) the mcafee page errors out and we can not proceed. so really the entire reason for downloading the app does not work. the customer service responds quickly but still waiting for a resolution

Kazoolie
États-Unis
23 jours d’utilisation de l’application
25 avril 2022

Will give it a different ranking once I have had the ability to try more features. I am still using the free version.

Geltium
États-Unis
21 jours d’utilisation de l’application
15 février 2018

not sure if this is worth it. I am on the trial version... nothing really to add here. My objective was to build trust with my audience. I've had a few sales in the past weeks. It seems to be alright. It is a bit pushy for us to buy the full license.

Brasnada
Canada
17 jours d’utilisation de l’application
Modifié le 18 octobre 2016

Interesting but the free part is only for 500 visits ; after that it's too expensive : $19/month for a service that costs almost nothing... :-/

All Bikers Com
France
15 jours d’utilisation de l’application
4 octobre 2016

i can't seem to hide the icon even though the appropriate settings have been configured...

The Absentee
Singapour
9 jours d’utilisation de l’application
13 septembre 2016

Works as intended. Very limited functionality in the free version. Doesn't seem like it has contributed to a better conversion rate.

Catifyco
États-Unis
7 jours d’utilisation de l’application
10 juin 2015

Nice app. Easy to install and works well however they make it impossible to see what their pro pricing is before clicking the upgrade button. So i'm not going to upgrade to pro unless you make your pricing clear.

Simply Party Supplies
Afrique du Sud
5 jours d’utilisation de l’application
19 juin 2017

$99 a month for the pro version is honestly hard to swallow. 500 free visitors a month is pretty much nothing ( less than 1 day on my relatively low volume store ) and it's hard to tell whether it's actually helping my conversion values.

They should add a 30 day free trial for the pro for people to see if it's really worth it.

Steampunk Heaven
États-Unis
Environ 7 heures d’utilisation de l’application
15 septembre 2018

Bonne app , sauf que beaucoup d'option sont devenue payant et dont certains comme la réduction de la taille du logo est abuser je trouve , soit faudrait qu'il réduit le prix de leur abonnement , mais globalement le potentiel de cette app est super.

sacianea
La Réunion
Environ 5 heures d’utilisation de l’application