전체 평점
4.5
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 7%가 별 1개입니다
2023년 6월 6일

I think this is a scam app, it slows down the site, it tracks all customer info, after a year of using it I'm going to uninstall this today. how do I remove your app code?

HalluxCare™
미국
앱 사용 기간 9개월
답글 TrustedSite개 2023년 6월 8일

Thank you for your review. We are actively investigating this issue. Our support team will be reaching out to you.

2023년 7월 26일

Why does the biggest Scam app call themselves TURSTED SITE, they will never reply to a support ticket unless you notify Shopify to get involved, the phone number on the site, no one ever picked up, I canceled 5 times and they still charge me every month till I get Shopify involved to refund it Why does shopify allow a scam app to offer that on their platform THIS IS THE WORST APP AROUND

Baby Crystals
미국
앱 사용 기간 대략 2개월
2023년 6월 7일

At first the app was great, until i accidently picked the wrong plan and no I getting a outrageous charge even though I changed the plan once I realized it was the wrong plan. Then later deleted the app and the charge is still pending.

Stork Express
미국
앱 사용 기간 24일
답글 TrustedSite개 2023년 6월 8일

Thank you for your review. Someone from our support team will be reaching out to you shortly to help resolve this issue.

2023년 5월 28일

I downloaded the app to test it but I don’t have the password . I am trying to get he email to restart my password but not email is sent . Please I need support asap . Thanks

ARCA
캐나다
앱 사용 기간 대략 3시간
답글 TrustedSite개 2023년 5월 31일

Thank you for your review. Someone from our support team should be reaching out to you shortly.

2023년 6월 1일

I really want this on the site, but the free version only allows it to show in the bottom right corner of the site. That's where the chat box is. At this time, I can't afford $39 a month just to be able to move it to the left side of the site. That's really unfortunate.

America Rising Select Coffee
미국
앱 사용 기간 8분
2022년 4월 25일

The trusted site badge doesn't work, just adds a white banner instead. Not what I had in mind when I installed it, now let's hope it doesn't leave a lot of code behind when I delete it.

Ebanel Skincare
미국
앱 사용 기간 6년 초과
답글 TrustedSite개 2022년 4월 25일

Thank you for your review. I've forwarded your note to our support team. Someone should be reaching out to assist with this issue.

2017년 1월 17일

been over a month website still not submitted in bing or others ... i did it manually on google..
there is no indication that this app brings any traffic at all.. might work for high volume stores but so far has proven to be absolutely useless to me even with 29 bucks subscription.

will keep it for another month and this goes in the bin if it doesn't start doing what it should.

Tannleather
오스트레일리아
앱 사용 기간 대략 4년
2019년 10월 18일

Shopify needs to sever this relationship. They're gouging Shopify store owners left and right for very little in return.

Andrea Bonelli Jewelry
미국
앱 사용 기간 3년 초과
답글 TrustedSite개 2019년 10월 21일

Thank you for your feedback. We’re sorry to hear you feel that way. We try our best to ensure our customers have a positive experience with our company and offer fair prices for our service. We’re happy to address your concerns. A member of our Customer Care team will be reaching out to you.

2018년 6월 2일에 편집됨

Free app worked fine. However, we did not want to upgrade and just now uninstalled due to an overaggressive sales representative.

They reached out to see if we would be interested in upgrading, we kindly declined. They kept emailing us. We declined 3 more times, and they just kept coming. Not just via email, but phone as well.

I understand persistence is important, but this much contact about something we have explicitly said we are not interested in, multiple times, is very frustrating.

Edit: Let's add a linkedin sales pitch to this complaint. Email, phone and now linkedin, all after 4+ friendly declines.

Edit 2: Was given a cocky response via Linkedin:

"haha without even knowing what I was going to ask, but I get it you probably get alot of these sales emails lol"

HE FORGOT he has already reached out via email and phone with the exact same offer and proposal. This guy is just carpet bombing customers and I do not appreciate being harassed with a sales pitch after a friendly no, numerous times.

Findlay Hats
미국
앱 사용 기간 2년 초과
2019년 10월 31일에 편집됨

Bizarre. I get approx 50k visits pcm, but have a conversion rate of 2%, and barely any profit. This is typical for many shopify stores, esp those in their first year like me. To use this app, I would be paying around 375 USD pcm....! how does that make any sense? the price plan structures are way out of kilter with shopify. Very poor value for money.

Furbaby Friends Gifts
영국
앱 사용 기간 2년 초과