TrustedSite ‑ Trust Badges

We've been using this app since 2016 and recently we changed themes, so we needed some help from them to add the certifications...all done in 24 hours.
Fantastic customer service experience!

Great app. Provide confidence to visitors.

The customer care at Trustsite provided helpful information and assistance addressing the situations on the website every step during the process. The badges were implemented quickly in the relevant pages of the online store. The experience was efficient and seamless.

it's a good application for website, I like it (y)

We love this app! So easy to understand and use.

Jan. 26, 2022 - continued great service and functionality from this app and the TrustedSite team. July 10, 2021 - Continued great communication on questions and fast resolution on service requests. Thanks guys! April 7, 2021 - Always amazing service! Working through a theme update and received quick responses and resolution assisting with that integration. Thanks, guys!

Have been using the free app for over 2 years now, and just upgraded to the pro version. Overall, I can say it helps convert the 10%-20% of customers who are skeptical becuase they don't know your site so well yet. I want to clarify the 5 stars has nothing to do with the support I've received. Only the results that have occurred as a result of installing the app.

McAfee support is pretty bad in my opinion. They don't respond to your e-mails and spam your e-mail constantly asking you to upgrade. I see from other comments that I'm not the only one. Oh well, I can't deny that they've helped me increase my sales revenue, although I wonder if it's just a giant AI bot running the show.

The best app on the market place for consumer trust. After I upgraded to the pro version to get all the features I learned I had to input the code myself. Absolute nightmare and I couldn't do it so I created a support ticket to see if they had anyone to help me with the full integration. Shortly after i posted the ticket I got a call and the integration team worked with me to immediately set it all up. Great product and even greater service. I Highly Recommend it!

Huong Duong has very helpful and kind, he solved the matter within hours and we are very happy with the service provided. Thanks

It is one of the most important thing these days is to earn the customers trust. Jay in support has been a great help in getting the badges installed. I have seen an increase in sales since I started using McAfee/Trusted Sites.