TrustedSite ‑ Trust Badges , 752 recensioner
It says from $0.00 a month - but Shopify have slapped me with a $49.00 monthly charge - What the....!!
One of the worst incompetent company's out there, support employees thinking owning the company and behave like it.
Be aware and go somewhere else. Feels still like the founder is involved which you might have fun reading his story's when you use google.
Agreed to free trial. Have emailed now three times to let them know I do not wish to continue. No reply. I would not be surprised if they charge my card, which I will surely dispute.
I used this APP,Supporting team is good,I am upgrading member and I am paying per month USD $39.00 From December 2018,past 4month's,No single visitor's My website,Paying for nothing,Free is good,paying is just losing money,nothing more,
Thank you for your feedback and we're sorry to hear that you're struggling to bring traffic to your site. The McAfee SECURE system of trustmarks markets the security of your store to visitors. The McAfee SECURE service does not, by itself, increase traffic to your site, but can be an incredibly helpful companion to your efforts at increasing traffic by easing the security concerns of visitors. On average, McAfee SECURE certified sites see a 10% increase in sales conversions with full implementation of our system of trustmarks. For smaller sites it can be even higher! A Customer Care Representative will reach out to you shortly to answer any questions you have.
Garbage. Again with this. Just BOOM out of nowhere my plan was cancelled, no warning or nothing. Then I need to pay 4 times more if I want to reactivate it. People PLEASE save yourself some money and go to COMODO for about a third the price. PLUS Comodo is trusted higher on a number of review sites out there.
I can't change the place of McAfee button on my website, which I was able to. please correct this, I don't understand why you changed it.
THEY SENT ME AN EMAIL TO USE THE FREE 30 DAYS TRIAL FOR THE PRO VERSION THEN THEY CHARGED ME.THE SAME DAY.
THEN I REMOVED THE APP AND DOWLOAD IT AGAIN AFTER 10 DAYS HOPING I WILL BE ON THE STANDARD VERSION BUT THEY CHARGE ME THE FULL VERSION AND IT'S BEEN 2 MONTH AND I AM STILL WAITING FOR A REFUND .
VERY BAD CUSTOMER SUPPORT, after using their paid service for more than 6 months, has an issue with their trust mark as it was not visible any more, not getting any reply from their support to solve this issue and I had to ask shopify support to get a refund from mcafee, also VERY IMPORTANT WARNING, after unsubscribing from their service, i found out that the placement of their trust mark beneath the add to cart button turns into invisible link when store visitor clicked below the add to cart button it will send them to mcafee stating (your website URL is not secured), which is very bad to your store revenue and unexpected behavior from a well known company such as Mcafee!!
Horrible, they are emailing customers of mine offers saying they qualify for their anti virus. This makes my company look terribly bad. I'm about to uninstall it.
Moved from BC to Shopify a little over 3 months ago.
From the minute I installed this app they inundate you with emails about upgrading to the Pro version.
As anyone who has launched or moved a site knows you have a million things to do and its incredibly stressful. This was the case for me and I didn't have a chance to respond to the email so they finally called me today when I'm on the way to the PO and don't have time to talk so I cut the guy off + they removed the seal from my site claiming because my footer mentions the site is secured by McAfee.
My best conversion month since moving was the month I was getting hit by spam bots and the free McAfee seal only showed for one day so I just deleted it.
App owners STOP harassing people who install the free version of your app - we know about your Pro versions, have checked out your websites and we will upgrade when + if we see fit. We're not idiots.
People take for granted that adding a secure badge like this will increase your conversions when it isn't a given. Some studies show it actually lowers your conversions . . .