TrustedSite ‑ Trust Badges , 742 recensioner
So... After removing McAfee Secure badge I've seen exactly no difference in my conversions.
My sales even increased since... A lot.
One less pop up in the page.
I've removed the app from my Shopify store and they still continued to charge my credit card for all those months that I had removed the app.
So now, I'm trying to figure out how to get my money back.
I hate applications/companies that do this!!
If they are not tech savvy enough to get an automatic removal once I click remove from within Shopify, how do you expect them to be efficient enough to securing your customers and your site?
when inserting the mcafee secure seal code, the buy now/paypal button in product and cart pages disappears.
Thank you for the feedback and sorry to hear your are experiencing issues. A member of our technical support team (firstname.lastname@example.org) will reach out to you directly to help you resolve this issue.
Spam, spam, spam and more spam. They'll try to shove their payed plans down your throat at abusive prices for the benefit of displaying a pesky notification on your site. They do not respect your option when unsubscribing from certain notifications and some you aren't even allowed to unsubscribe from. Good riddance.
Moved from BC to Shopify a little over 3 months ago.
From the minute I installed this app they inundate you with emails about upgrading to the Pro version.
As anyone who has launched or moved a site knows you have a million things to do and its incredibly stressful. This was the case for me and I didn't have a chance to respond to the email so they finally called me today when I'm on the way to the PO and don't have time to talk so I cut the guy off + they removed the seal from my site claiming because my footer mentions the site is secured by McAfee.
My best conversion month since moving was the month I was getting hit by spam bots and the free McAfee seal only showed for one day so I just deleted it.
App owners STOP harassing people who install the free version of your app - we know about your Pro versions, have checked out your websites and we will upgrade when + if we see fit. We're not idiots.
People take for granted that adding a secure badge like this will increase your conversions when it isn't a given. Some studies show it actually lowers your conversions . . .
Horrible, they are emailing customers of mine offers saying they qualify for their anti virus. This makes my company look terribly bad. I'm about to uninstall it.
The badge not displaying, verification site says "certification expired" but everything seems to be ok
What a greedy company! This used to be $49 a month and now they are charging $149 a month.
Would be good if it wasn't such a rip off.
Small badge ( I mean really really tiny badge ) that I reaally had to search to find it . How can you help me build trust when you are not even visible ( in case you are in the same situation as me .. right corner lol) . And also , now not even visible because I got more than 500 visits in one month .... I mean I understand the game that I should pay if I have a service but first nothing special with the free badge and now I am penalized because I am trying really hard to get visibility and nooo I should not received to keep your tiny badge. You can keep it lol
Thank you for your feedback. The trustmark is meant to sit in the bottom right or left corner of your site, but should be very visible. It sounds like there may have been a sizing issue here. One of our Customer Care reps will be reaching out to help you resolve this problem.
i uninstalled this app about a month ago, i had the free version. i still get emails from them regarding analytics and impressions on my page when it comes to their badge. seems like their code is stuck in my shopify code or the developer hasn't fully uninstalled their app from my website. i already unsubscribed from their mailing list yet i still get emails from them.
On est censés faire quoi avec seulement 500 visites dans le plan gratuit ?
Pour avoir eu le badge visible moins d’une demi journée sur mon site, je n’ai même pas eu le temps de constater si oui ou non mon taux de conversion augmentait.
De plus, les tarifs sont délirants et simplement inabordables.
J’ai du mal à comprendre sur quoi ils sont basés...
Nous recevons 25-30 000 visites par mois au minimum et au vu du prix pour ce quota de visites c’est sans nous.
Avant de vouloir truster des sites trustez l’application parce que ce type de pricing ça ne donne pas du tout confiance
Thank you for your feedback. One of our Customer Care representatives will be reaching out to you shortly.