TrustedSite ‑ Trust Badges , 770 recensioner

Very useful tool that make customers trust you

I like that TrustedSite makes customers feel secure purchasing from my store. I had problems installing everything and had said so in a meeting with a sales rep from the company. After I told her I was having problems getting it installed on all pages, she told me there was a person in the company named Jay that would finish installing the program for me. He was very efficient and did a great job. I wish I knew about Jay sooner!

Security is very important for everyone. If you have this app on your site, it means a lot. We're using the free plan now but we're planning to upgrade soon. Thanks guys!

- jingajuice.com.ph -

Just having your Trademark logo gives my business credibility. Your Cyber Lyons who task your software keep my business safe.
Thank you.
Chad Cheever
Bling Gold Junction

Glad to have my customers feel safe & secure!!!

Cool app, the free version is fine for small sites.
I guess I need a paid version to cover all site traffic.

One of the best secure app in the world

* UK BEWARE*
What an absolute waste of time.

1. Give claims they can improve CRO/ROI, but have zero way of tracking it Vs other changes you may be making on your site anyway.
2. V expensive on the face of it - and failed to prove any worth to me.
3. I wasted hours and hours agreeing to an install where i was told it would be "done for me" via a call. I got a call and the rep was off the phone within 60s; ultimately doing some of the install but leaving lots still to be done. Poor experience and clearly just part of a sales funnel. No actual desire to help.
4. I then enlisted my own Team to finalise things so i could be sure the FULL install had been carried out, so that i could monitor Conversion Rates myself and be sure that implementing this system actually was what made the ROI improvements. Time and cost to me.
5. During my own install, i tried to input a £ sign into some text on my profile. This £ sign was not accepted, making all my text look like i am illiterate to my customers, eg "Shipping from 2.99, and only 10 minimum delivery" ("£" sign missing).
I was then told that there was simply no way for the system to accept a £ sign??

I am in the UK - being sold a v expensive product, and told my own currency is blocked??????

Stop selling to me if you cannot even display my own currency. Absolutely ridiculous.

6. One of the main features - "identity protection" - is not available in the UK?? But cannot be removed from view to my customers??? So all my customers see that they have "$100,000 identity protection" - but actually then don't. Not only do they not have ANY protection, but the system doesn't even have the ability to display the £ sign?

Absolute waste of my time.

Thanks for literally nothing.

Their trust badge somehow vanished from my site when I hired a developer to tweak certain images. I emailed TrustedSite seeking instruction on how to reinstall it. They gave me a quick generalized reply, which had nothing to do with the obvious "broken link" and left it at that. I tried calling and did not get a response. I often wonder what it feels like to be pompous.

Highly recommend if you sell to military. We usually over protect our personal information.