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Have been using the free app for over 2 years now, and just upgraded to the pro version. Overall, I can say it helps convert the 10%-20% of customers who are skeptical becuase they don't know your site so well yet. I want to clarify the 5 stars has nothing to do with the support I've received. Only the results that have occurred as a result of installing the app.
McAfee support is pretty bad in my opinion. They don't respond to your e-mails and spam your e-mail constantly asking you to upgrade. I see from other comments that I'm not the only one. Oh well, I can't deny that they've helped me increase my sales revenue, although I wonder if it's just a giant AI bot running the show.
The best app on the market place for consumer trust. After I upgraded to the pro version to get all the features I learned I had to input the code myself. Absolute nightmare and I couldn't do it so I created a support ticket to see if they had anyone to help me with the full integration. Shortly after i posted the ticket I got a call and the integration team worked with me to immediately set it all up. Great product and even greater service. I Highly Recommend it!
Great app to give your customers peace of mind thanks
Seems to give customers the trust when they land on a page and see the McAfee emblem.
Seems to be a good product. Works well.
Free package is great, in the future I hope to upgrade to the paid version!
Nice professional security app
Does exactly what it says it does. Just the way I like...
Huong Duong has very helpful and kind, he solved the matter within hours and we are very happy with the service provided. Thanks
It is one of the most important thing these days is to earn the customers trust. Jay in support has been a great help in getting the badges installed. I have seen an increase in sales since I started using McAfee/Trusted Sites.