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Great application indeed! Easy set up and great looking! Highly recommended for sure! Would definitely use the higher tiers to help me get higher conversion rates.
Another great tool to increase customer confidence!
Trustedsite provides the most updated SSL information possible and keeps your website safe and moving quickly
Simple free app. Great to show customers you're legit.
The app works, but the company's policies need work. I recently closed my business. I had paid for an entire year's service. My closure was in the 4th month, and since they wouldn't be providing any service for the final 8 months, I asked for a pro-rated refund. The developer responded with a curt - "We have a 30-DAY refund policy and it is past the 30 days". Horrible response in my book, and a horrible policy to keep someone's money when you will not be providing service for that money. I no longer have any trust in TrustedSite. If I could give this app a zero, I would.
Thank you for your feedback and I'm sorry to hear you had a negative experience. Someone from our Customer Care team will be reaching out to you directly to help resolve this issue.
So far we have had a great experience with the TrustedSite team. Easy to install, no issues with use
Efficient and Effective app, what more could you ask for!
Thanks,
www.themacstop.com
Great Support from the Team, Brandon does a great Job!
Seems like a must for for secure online stores to boost confidence in your store, Smooth to install and works well! with quite a few other features.
Brandon was very help over clarifying any questions, Domain name and account issues.
Regards,
Shalin Pinto
Omni GENEius
"Something brewing innovatively while making Joy for all" A unique nine product Launch for a solid cause. Board Games, Toys, Creative Apps, something for all.
Terrible support! Have emailed support due to cancellation of our subscription. They offered no solution whatsoever. We pay our subscription through Shopify and now they want us to pay them directly. Have also called their support a few times and just no people to talk to directly.
We're sorry to hear you've had trouble getting ahold of us. We're located in San Francisco, CA and it looks like you're located in Queensland, Australia, which may be why you weren't able to get in contact with anyone by phone. You've been interacting with a member of our team via email, and our Customer Care Manager will also reach out to you directly to make sure we get any remaining confusion cleared up.
Great app from a great company. Thanks