評價 (788)

整體評分
4.6
各級評分數量
  • 81% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2018年1月12日

Works fine.

OPHERTY & CIOCCI
www.ophertyciocci.com
Luxury Vintage, Pre-Loved Fashion

Opherty Ciocci
義大利
使用應用程式 接近2年
2021年4月25日

Absolute scam. They are spiking our store's visits by tens at a time - visits that appeared after installing the apps and that cannot be tracked anywhere. Fake traffic to lift the visitor count so they can charge more. I am appalled by this practice.

XP Fit UK
英國
使用應用程式 接近2年
2019年3月9日

I'm using this application at all my online stores. It's great and brings peace of mind to me and to my customers that we are both protected and secured.

C Z
美國
使用應用程式 大約1個月
2018年4月2日

PERFECT! Works as i expected! Keep doing things like that!

Fan Toys
瓜地馬拉
使用應用程式 30天
2018年8月5日

McAfee SECURE thanks for this awesome app, keeping my page safe!

Infinitestreams
美國
使用應用程式 30天
編輯時間:2019年7月31日

Amazing because it adds a feel of trust on my store. Besides it creates a difference between my store and other stores.

Huepar
英國
使用應用程式 30天
編輯時間:2017年3月10日

So... After removing McAfee Secure badge I've seen exactly no difference in my conversions.

My sales even increased since... A lot.
One less pop up in the page.
Less noise.

What's more...
I've removed the app from my Shopify store and they still continued to charge my credit card for all those months that I had removed the app.

So now, I'm trying to figure out how to get my money back.

I hate applications/companies that do this!!

If they are not tech savvy enough to get an automatic removal once I click remove from within Shopify, how do you expect them to be efficient enough to securing your customers and your site?

Nanukhardcases
加拿大
使用應用程式 接近2年
2018年2月9日

a definite get for customers comfort. i love it

Oilmerch
美國
使用應用程式 29天
2016年4月13日

We are vvvery satisfied about this product of McAfee. Everything seems to be ok, as it should be. Positive feedback from visitors. Thanks! :)

Nordmaja Com
芬蘭
使用應用程式 29天
編輯時間:2019年3月22日

-- UPDATE 03/22/19 --
I recently called their customer support and spoke with Sarah who was nice enough to agree to honor the previous $49/month price we were paying as long as I committed upfront to pay for an annual plan and continue to use their service without uninstalling in the future. It was nice of them to work out a deal. Although it is still hard to forget what happened a couple of months ago, I'm glad that they were willing to make some concessions in the name of customer service and I will continue to use them for now and see how things go - hope that I can update this with even more stars in the future!

--UPDATE--
The Mcafee Team asked me to revise my review so here goes. In the end, they told me that I only needed to pay $99/month instead of the absurd $625/month. That is considerably much better than the original amount they were requesting, but it was still a pretty deceptive tactic to deactivate our account without any pre or post notice and also lock previously available features. They essentially held my account ransom due to a new payment tier that they either just created or was not made clear prior, and demanded that I pay 2x-12x more to continue using it as before. After speaking with their team about it, they offered no apologies or sympathy for what they did but just said they could offer $99 instead of the preposterous $625/month. I mean it's not like my business grew 12x after using their service (or even 2x for that matter), so I'm not sure why they thought it was even remotely reasonable to charge 12x more all of a sudden - talk about rewarding customer loyalty...

Yes in the end, I decided to fork up the extra $50/month and resume their service because apart from this recent fiasco, I had been quite satisfied with using their actual software. I'm simply peeved at the way they use unapologetically deceptive tactics to hoodwink their customers.

That's why I've updated my review from 1-star to 2-stars for now - I want everyone who installs their app to know what they should expect.

--ORIGINAL REVIEW--
Be careful with this app. I started off using their standard $49/month for about half a year and then I discovered that their trustmark stopped appearing on our site with no notification or advanced warning at all from their team. Turns out the trustmark was deactivated since we exceeded the monthly visitor limit - a stipulation which I'm pretty sure was recently created without informing customers. If not, then it was not mentioned at all at the time of installation. Even more absurd is that previously available features are now locked and you need to upgrade to receive the same functionality as before. I'm not even done as the most preposterous part is that to upgrade it would cost $625/month - over 1200% from the previous $49/month I was paying. Be careful with this service as you might think you get a full service for $49/month, but soon they'll have you forking over 10x more per month if you want to continue using their software later on.

Bulletproof Zone
美國
使用應用程式 大約2年