We've been using this app for almost 1 year. Absolutely great! Would recommend to other business owners if you want something for a good start.
Très efficace et aucun soucis avec cette application. Je recommande à ceux qui veulent ajouter un sentiment de sécurité à leur site.
NCH Collection, LLC
Created my GoDaddy and Shopify accounts with different e-mail addresses and hadn't realized it. So when I tried to upload my trust badge to my store it wouldn't work. I contacted support, they got back to me fairly quickly, realized what the issue was and merged the two accounts. Once the accounts were merged, all it took was one click for my trust badge to appear! I love it! It gives my store an extra edge and allows my customers to feel secure and safe buying from me!
Have been using the free app for over 2 years now, and just upgraded to the pro version. Overall, I can say it helps convert the 10%-20% of customers who are skeptical becuase they don't know your site so well yet. I want to clarify the 5 stars has nothing to do with the support I've received. Only the results that have occurred as a result of installing the app.
McAfee support is pretty bad in my opinion. They don't respond to your e-mails and spam your e-mail constantly asking you to upgrade. I see from other comments that I'm not the only one. Oh well, I can't deny that they've helped me increase my sales revenue, although I wonder if it's just a giant AI bot running the show.
No sales yet but this security feature gives the website a much more professional feel. Thanks guys
So far its been really nice having this logo/app on my site. I think as soon as soon someone visits the store and sees the logo they immediately feel comfortable especially when they can click the logo to learn more about the security of my site.
By far the best app I have on my store. Like a professional security guard, this app always SHOWS PRESENCE at the bottom right side of my store.
The app presence is constant reminder for the customer that my store is a safe place to enter their credit card information.
I LOVE THIS APP!
Awesome. Really really really awesome. No issues. No complaints. Very fast customer support. Congratulations
It is great, free so far, but I may need to upgrade to paid version since I am going to reach the limit of visitors for free.
Moved from BC to Shopify a little over 3 months ago.
From the minute I installed this app they inundate you with emails about upgrading to the Pro version.
As anyone who has launched or moved a site knows you have a million things to do and its incredibly stressful. This was the case for me and I didn't have a chance to respond to the email so they finally called me today when I'm on the way to the PO and don't have time to talk so I cut the guy off + they removed the seal from my site claiming because my footer mentions the site is secured by McAfee.
My best conversion month since moving was the month I was getting hit by spam bots and the free McAfee seal only showed for one day so I just deleted it.
App owners STOP harassing people who install the free version of your app - we know about your Pro versions, have checked out your websites and we will upgrade when + if we see fit. We're not idiots.
People take for granted that adding a secure badge like this will increase your conversions when it isn't a given. Some studies show it actually lowers your conversions . . .