Reviews (788)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and potentially increasing sales through the display of security badges. They appreciate its simplicity, effectiveness, and the additional features like traffic reports that enhance understanding of customer engagement. The installation process is noted for being easy and quick, with immediate app functionality and seamless integration. Exceptional customer support, particularly from representatives like Kekoa and Jay, is frequently praised for their helpfulness in installation and troubleshooting.

October 18, 2019

Shopify needs to sever this relationship. They're gouging Shopify store owners left and right for very little in return.

Andrea Bonelli Jewelry
United States
Over 3 years using the app
TrustedSite replied October 21, 2019

Thank you for your feedback. We’re sorry to hear you feel that way. We try our best to ensure our customers have a positive experience with our company and offer fair prices for our service. We’re happy to address your concerns. A member of our Customer Care team will be reaching out to you.

July 9, 2016

So important for customer's trust! Thank you!

Goldbyme
France
About 2 months using the app
April 7, 2018

muito bom mesmo, trouce mais credibilidade a minha loja!!

Ofertas Sem Fronteiras
Brazil
About 2 months using the app
October 15, 2016

Love this app but I couldn't figure out how to change the placement of the badge so I made my own.

Urbanily Goods
United States
About 2 months using the app
February 14, 2018

Nice app! thank you - definitely recommend it!

Jewelrytopstore Com
United Kingdom
About 2 months using the app
March 16, 2017

Looks great! The customer feel safe to check out. But I think the price is little high :(

Khanhtoandigital
United States
About 2 months using the app
Edited April 14, 2019

It's FREE and you DO get a trust mark on your webpage. Thank you for providing this added feature to help with conversions. You can see the mark on my site https://headshopinternational.com

HSI
United States
About 2 months using the app
October 14, 2016

This app is very essential to me. I have customers asking me if it is safe to shop in my site, when they see McAfee, all questions answered. Thank you=)

Ruby
www.teenyweeny.store

Teeny Weeny 2
Australia
About 2 months using the app
May 22, 2022

This app is not working properly. It does not access from the website app control and it does not access from the website

ORIGINALFBB LLC.
United States
About 4 years using the app
January 26, 2017

Honestly, I thought this app was just going to be a cool little feature on my website. To my surprise, I've seen a dramatic increase in conversion since I installed this app! It definitely builds a sense of trust with my customers! I highly recommend this to anyone! www.FrostLX.com

Goldmarketmovement
United States
About 2 months using the app