The support will be happy to help you with the most basic and simplest, anything outside of this this and there is silence if it's too technical. Until you pay the big bucks may then they may give you the support required. Even then I would be skeptical. Started off promising, ended up poor.
Trendy Hand Designed Jewelry
I have installed this app in to my store maybe 3 or 4 different times and there still is No floating trust badge. I have sent many emails and still know kind of success in getting the badge into my store. I would really appreciate if someone from this company can give some valid assistance.
my store URL is: https://www.trendyhanddesignedjewelry.com
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Quite satisfied with this app, it does the job but the problem is it is limited to only 500 visitors per month who is something like only 17 visitors a day. After that you need to pay but they do not give indications about the price on their website. And since I still selling as well without the trust mark...
The GFB - The Gluten Free Bar
The little McAfee approved logo is a nice touch - it may help conversion rate. However, the cost to upgrade to pro version...are you sitting down? It's $500/month...and that's if you get billed annually. Billed monthly it is $625/month. That feels a *little* pricey.
Prices vary based on site traffic. Instead of $19 per month (annually) or even $25 per month, when the UPGRADE button is clicked, the fee is $49 per month (annually) or $65 monthly. With only 500 visits, the free version lasts me about a day. Not paying in excess of $600 per year. BBB Accreditation is better deal.
Double billed--spoke to Shopify--they said contact McAfee--have had this app for almost a year--still waiting for refunds on the difference i've been over charged.
Was a good app but I was incorrectly billed. I upgraded to pro plan and was billed for it but was not given any of the features. It still asks me to upgrade. I need answers and I'm not hearing from anyone!
Would be brilliant if it didn't vanish after about 3 days. Ok, McAfee, so you want us to upgrade to a paid for version but think about it like this....every 1,000 people who log onto my store are no longer seeing you as a protector and strong brand champion of security. I think you are shooting yourself in the foot here. Perhaps one of your competitors will provide a free platform which boosts their brand and mine. Plus, haven't noticed any slide in sales since your logo vanished from the site.
I'm getting fed up with this lame trust seal, I'm paying 50 bucks per month and it doesn't show up. I'm about to delete it and grab it off the web for free, at least that way it will actually show up and I won't have to keep messing with it.
Shows up only when it wants to which is very seldom!