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The key for me is tech support after purchase. This is what always makes or breaks Apps for me. And so far, this one is great. They reply within a day and seem to want to get me what I need. So far so good! Thanks!
I have literally emailed them multiple times with no reply. The app shows all of it's administrative codes on your store. It also has no way to show sizing before adding to cart. I have lost countless sales due to this app and paid hundreds of dollars with no response from the developer. We sell high end wall paper and the app only shows the price per square ft, it's does specify square foot only 19.99 which is grossly different from out standard pricing on precut murals. It's deceptive and stagnant. I have lost over 2500.
Hi,
We were constantly replying to your emails but it was your developer, who did not communicate with you about the emails. We have also provided all the screenshots of our communication with your developer in the email.
We have tried our best to know about your loss that you have mentioned in your feedback but unfortunately you did not provide us any detail about it.
The functionality you mentioned does not exist in our app and we have not claimed that functionality in our app listing and documentation as well.
We have tried our best to accommodate you about your issues and changes but sadly, you did not provide proper details about your issues and desired functionality.
We believe that there was a lack of communication between you and your developer that lead us to end up with no solution. Thank you.
Does what I need it to do and great customer service. However, I do find it takes a while for it to load onto my product pages. Worth $30 a month? I guess I will shortly find out.
This app is amazing when selling wallpaper because offers the possibility for the client to enter their specific measurements and get a price in real-time. Customer support is fantastic! They resolved the problem very quickly.
Great app just what I needed for my store, any help I needed was also really quick to respond and helped edit the calculator to suit my store perfectly. Really good customer service 100% recommend this app and it’s creators /employees, I couldn’t find any other app like this or that suited my needs this well on the shopify App Store!
We are very happy with the app and the support is excellent. We had a couple of questions and customisations that we needed for our store and we were really pleased with the support we received. We would highly recommend the app!
The support was very responsive in answering queries for one of our customer's websites and helped us find the solution with a great test example as well before implementing the required changes. The app was highly customised and we're really happy with the service. Definitely recommend this app to everyone.
App is great, very helpful and quick support! I really appreciate the speedy service from the team!!
Ottima app di misurazione per i vostri prodotti. Assistenza ottima e molto veloce. Avevo un problema di integrazione con un'altra app e loro me lo hanno risolto gratuitamente facendo funzionare entrambe. Consigliata.
This app works great and customer support was incredibly responsive and helpful. I didn't need the pricing chart shown on the purchasing page. My customers really only care about final price after entering in their W x D. In a matter of minutes customer support made that chart not visible to my customers and it just makes everything look cleaner and there will now be no more questions on what the chart means. I'm very pleased with the app and the service.