The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Always having trouble with it. No change of surface customization or to change the look of it. Also very slow and sometimes it takes a couple of second until the product is in the shopping back. I probably have to hire someone to create a unique one (created by a developer) for my store. UPDATE: I know there are a lot of people out that that needed or need a measurement calculator that works really well. After all I delete it and I payed way less for a unique one in my store. Sorry but wouldn't recommend it. Going down from 3 Stars to 2.
We have explained all the points that you have mentioned in the email and offered help/customization to this app according to its limitations/restrictions but did not find any single reply on that email. We will love to implement our suggested solution if we hear anything back from you. Thank you.