Mechanic

Very good customer services. Isaac was very helpful to solve our asks.
Very responsive to create new tasks we need...
I recommend this app.
Dominique
Owner and Founder of jmlegazel.com

All to often, Shopify App Developers fall short on customer service, especially post-sale. Matt at Mechanic was absolutely amazing during my set up and helped me understand the development process. Im looking forward to using this as a back-end tool to help us manage system processes. Great work guys! Not only did you create a much needed system, you also care about your clients!

I'm really happy with this app so far. I am using it to do a bunch of different tasks. E.g. email customers about outstanding order payments. Send them email when an order is taking too long and so forth.

It's not saving me any money yet on my other apps as it doesn't quite do what they do. But hopefully it will in the future.

Very useful and flexible app with a fair and generous pricing policy. It's saved us from doing manual work or installing redundant apps on multiple occasions.

We got this app to notify us of any new customers who create an account on our wholesale website and so far it's working out GREAT! Very easy to use and Isaac is super helpful with any questions you might have.
Thank you!!

Such a great app! Filled a big gap for us and enabled us to automate a lot of tasks and business logic without the hassle of managing our own private apps.

WHAT a brilliant company and app!
"did you know Mechanic can do this out of the box without any custom API coding? Click here…” I am using Mechanic to do tasks that I previously used Integromat to accomplish, but using Mechanic is faster, cheaper and arguably better since it is tightly integrated with Shopify. Tasks such as:
1. Capture order payment upon fulfillment
Upon the fulfillment of an authorized or partially paid order, this task attempts to capture all open authorized payments for that order. (Multiple authorizations can exist on edited orders or with post-purchase upsells.) 2. Auto-tag orders with UTM parameters
This task automatically tags incoming orders with the UTM campaign, content, medium, source, and/or term associated with the customer’s visit. 3. Auto-tag customers when their order is tagged
This task watches for order tags, and adds a corresponding tag to the customer whenever a known order tag is found 4. Send an event to Klaviyo when a fulfillment is out_for_delivery
yup -- this will replace other apps that do ONLY delivery notifications. so 5, 6, 7 tasks are all fulfillment related. ALL ENABLED WITH ESSENTIALLY ZERO CODE Support was fast to reply when I had a basic onboarding question.
The Slack community is also a huge positive.
Did I say the documentation is spectacular? Mechanic can be a geeky as you want it to be, but it can also dumb down for non-coders. I'll update this review in a month, then again in a year.
But after 7-days, OMG this is a wonderfully powerful addition to any store.
5-stars

This app is awesome and what is more amazing is Mechanic and it's business model. Seriously, more businesses need to adopt this way of running a business.

[GERMAN] Perfekte App um Tasks abzuarbeiten! Wenn man keine Probleme damit hat, sich ggf. selbst die Skripte anzupassen oder gar zu schreiben macht sich diese App super - vor allem gerade innerhalb der EU und ihren Datenschutzbestimmungen - denn so streut man keine Kundendaten in zig Apps, die meistens nur kleine Fälle übernehmen, Danke, dass Ihr solch ein super Tool bereitstellt! - [ENGLISH] Perfect app to work through tasks! If you don't have any problems with adapting or even writing scripts yourself, this app is great - especially within the EU and its data protection regulations - because this way you don't scatter customer data in umpteen different apps, which mostly only take over small use cases. Thank you for providing such a great tool!

I'm able to close 500 customer service tickets a day thanks to Mechanic. API sync issue with an app? Trigger an email. Need to send with personalized info in 500 emails to customers that meet a criteria ? Tag the orders and automate it with Mechanic. The possibilities are endless.