Mechanic , 157 reviews

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate various tasks, including managing receipts, updating product info, and automating email flows. Its flexibility and customizability are highly valued, allowing tasks to be tailored to specific needs. Merchants find it reliable, efficient, and user-friendly. The support team is commended for their quick responses and ability to create custom tasks. The app's community, particularly the Slack channel, is a useful resource. It's cost-effective, potentially replacing multiple other apps, and suitable for both tech-savvy merchants and those with limited coding knowledge. The comprehensive documentation and pay-what-you-think-is-fair pricing model are also appreciated.

February 28, 2023

I love the extensibility of the app. The only thing I would add is more UI entry points. I will stick to this one, especially to improve my Liquid skills.

BASE Guitar Knobs
United States
5 months using the app
Edited February 10, 2019

Very good customer services. Isaac was very helpful to solve our asks.
Very responsive to create new tasks we need...
I recommend this app.
Dominique
Owner and Founder of jmlegazel.com

JMLEGAZEL
France
5 months using the app
Edited May 6, 2021

It's rare that I feel passionate about a Shopify App, let alone any app at all. Mechanic however—I'm in love ❤️. Shopify has incredible API support, but it can be challenging to make use of the APIs to their fullest, even for a seasoned developer. Even if you have the skills, you still need to build your own application to make use of the APIs, worry about choosing a build environment, hosting, deployment, maintenance, downtime, and all the other stuff that comes with a custom solution. Alternatively, you can use an automator/integrator like Zapier, but then you're limited to the functionality that the automator platform chooses to expose. ¶ Mechanic removes all that, and give you access to the full power of Shopify's API's, all using the familiar language of liquid that so many of us developers work with day in and day out. It used to be that if I needed a small custom solution for one of our shops, I would spend days trying to remember how to set up a Ruby environment, get it hosted on Heroku, get webhooks working, and then have a barely working application that did just that one thing and nothing else. ¶ Since using Mechanic for the past half-year, I honestly don't think I'll ever build a custom Shopify application again. Mechanic has empowered to me to create all kinds of solutions for our business that I never even considered attempting in the past—the barrier to entry was just too high. With Mechanic, I can just write a task to do whatever I want, and best of all, *have fun doing it.*

Aurora Plasma Design
Canada
5 months using the app
April 16, 2024

Amazing app. Really gives you automation that other apps cannot. The customer service is really helpful. Matt was nice enough to edit a HTML I was struggling with. Definitily will recommend!

Wild Lama
Chile
Edited February 26, 2020

I would posit that this is very likely to be the BEST VALUE app on app store. And yes, I know it's not a free one. It's actually much better than the description here because it already has about 190 tasks ready to roll (including several I requested myself).

I installed this a couple of weeks ago for two jobs; to tag customers based on the product type they ordered and to create and maintain a Recent Products Collection. It has done this easily and with idiot proof configuration options. Mechanic does SO much more. So many of the pre-written tasks seem to be really useful and replace a bunch of other apps that are out there in the app store. . Give me a while and I will set up some more tasks and provide another review but in the meantime this is my favourite app so far discovered.

**Update 4 months later **
I cheekily requested several more tasks a couple of days ago and the wonderful support was highly responsive as before. They are clearly more than competent but also seem to genuinely care. They have superb communication skills and has cheerfully helped me out very quickly again, and then provided follow on support when I couldn't resolve a simple issue myself. Gawd they are good! One of the few firm who actually go the extra mile and deliver top quality service.

I see there are now 235 tasks prebuilt and I'm slightly embarrassed at what a low price I am paying for all this functionality and support - and at what good value this is, especially when compared to so many other apps here. I've just counted up the tasks I am running and it's around 20. Rather more than the original two I had bought the app for! If I was a developer instead of a merchant, I expect I'd be getting even more from it.

I recognise this is a rather gushing review: it's not normally my style - but credit where credit's due!

Thank you so much to Isaac and team. You deserve great success. Kudos to you! :)

The Wool Company
United Kingdom
5 months using the app
February 20, 2020

This apps' developers know what shop owners need. You can find many function of it and save your time very well.

REFInstitute
Taiwan
5 months using the app
October 27, 2021

I'm able to close 500 customer service tickets a day thanks to Mechanic. API sync issue with an app? Trigger an email. Need to send with personalized info in 500 emails to customers that meet a criteria ? Tag the orders and automate it with Mechanic. The possibilities are endless.

Jack Archer
United States
5 months using the app
December 12, 2022

Mechanic has forever changed our workflow, every Shopify app should have a Slack channel where you can access instant support and community help.

CozmoBoxAU
Australia
4 months using the app
October 2, 2021

I feel slighted because I can not give 10 stars.. If you have any engineering background and simply need to customize anything within Shopify, this is a MUST HAVE. Their slack channel is completed loaded with extremely professional developers who eat and drink the cool-aid that is MECHANIC!

SantaBarbaraNutrients
United States
4 months using the app
August 10, 2021

I love this app! It does SO many things! My favorite feature is the "accept maximum amount of orders per day" and it resets every day! It has brought me so much peace of mind! Everything this app does is so helpful! Love it.

Orsini Vinyl & Designs
United States
4 months using the app