Mechanic , 157 reviews

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate various tasks, including managing receipts, updating product info, and automating email flows. Its flexibility and customizability are highly valued, allowing tasks to be tailored to specific needs. Merchants find it reliable, efficient, and user-friendly. The support team is commended for their quick responses and ability to create custom tasks. The app's community, particularly the Slack channel, is a useful resource. It's cost-effective, potentially replacing multiple other apps, and suitable for both tech-savvy merchants and those with limited coding knowledge. The comprehensive documentation and pay-what-you-think-is-fair pricing model are also appreciated.

September 29, 2020

Just so great. So far Mechanic has risen to every occasion... giving me the control over my Shopify orders that I wish was there as standard. The menu of published tasks is huge and I'm just starting to explore creating my own tasks - for those tiny workflows that are unique to our small business and the life it fits around! Oh, and the support is just lovely, warm and personal. Worth every one of the $9 a month.

Betty Etiquette
United Kingdom
Almost 2 years using the app
July 4, 2022

This app is wonderful and the customer service is out of this world. With a combination of group and direct support tricky requests are always solved promptly. Would highly recommend.

Read3
Australia
Almost 2 years using the app
July 9, 2019

I'm really happy with this app so far. I am using it to do a bunch of different tasks. E.g. email customers about outstanding order payments. Send them email when an order is taking too long and so forth.

It's not saving me any money yet on my other apps as it doesn't quite do what they do. But hopefully it will in the future.

Soul Sparks
South Africa
Almost 2 years using the app
Edited September 2, 2021

[GERMAN] Perfekte App um Tasks abzuarbeiten! Wenn man keine Probleme damit hat, sich ggf. selbst die Skripte anzupassen oder gar zu schreiben macht sich diese App super - vor allem gerade innerhalb der EU und ihren Datenschutzbestimmungen - denn so streut man keine Kundendaten in zig Apps, die meistens nur kleine Fälle übernehmen, Danke, dass Ihr solch ein super Tool bereitstellt! - [ENGLISH] Perfect app to work through tasks! If you don't have any problems with adapting or even writing scripts yourself, this app is great - especially within the EU and its data protection regulations - because this way you don't scatter customer data in umpteen different apps, which mostly only take over small use cases. Thank you for providing such a great tool!

Mülheim Modular
Germany
Almost 2 years using the app
November 3, 2022

Support is helpful and responsive. App capabilities are great, it's powerful, flexible, and provides clear visibility into its operation.

ミナカラ
Japan
Over 1 year using the app
November 27, 2019

We've been using this app for months now. Mechanic allowed us to get rid of three other apps and best of all it works behind the scenes. No integration with our theme was required. Incredible tech support as well!

CharcoalGoods
United States
Over 1 year using the app
August 8, 2022

As a tech-newb, I am very appreciative of the support the folx at Mechanic have provided in setting up all my tasks! 5 stars for that the support alone, 5 stars for the product- very useful for helping us understand our customers better

WYLD CBD
United States
Over 1 year using the app
October 2, 2018

I've been using Mechanic to push our inventory quantities to a shared Google Sheet. From there I use those numbers to calculate reorder levels and monitor all of our inventory without having to be in Shopify.

Isaac was very helpful in setting it up; I'm excited to see what else Mechanic can do for our store.

If you are looking to automate nearly anything in your store, Mechanic is your app.

Powerbx
United States
Over 1 year using the app
July 26, 2022

Very responsive, highly knowledgeable team provide superb customer support. We've been using Mechanic for several years and are now using for many, many more tasks that we had originally planned for. We've also been able to get rid of some other apps as this one can do so much. The Lightward Team are also just lovely. Responsive, thoughtful and obviously super-clever... Thank you Isaac and team!

thewoolcompany-staging
United Kingdom
Over 1 year using the app
October 8, 2020

Tons of flexibility. I use the app currently to auto print new orders. It was important that I could code my own report that printed with different highlights and info based on order tags. I was able to do it all with ease.

Village Farmstand
United States
Over 1 year using the app