Mechanic , 157 reviews

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate various tasks, including managing receipts, updating product info, and automating email flows. Its flexibility and customizability are highly valued, allowing tasks to be tailored to specific needs. Merchants find it reliable, efficient, and user-friendly. The support team is commended for their quick responses and ability to create custom tasks. The app's community, particularly the Slack channel, is a useful resource. It's cost-effective, potentially replacing multiple other apps, and suitable for both tech-savvy merchants and those with limited coding knowledge. The comprehensive documentation and pay-what-you-think-is-fair pricing model are also appreciated.

April 6, 2024

Fantastic! We needed a custom solution for printing out packing slips for our customers that look nice and included all of the fields we required. Mechanic was that solution!

Their support team is also fantastic. I recently had an issue where we accidently deleted one of our custom built tasks. The support team was super responsive and was able to restore the task!

HomeCooked
United States
4 months using the app
February 9, 2024

Mechanic is a must have for any store. Plain and simple. The team is incredible, the app allows to achieve things that simply are not possible within the regular Shopify admin and the task library continues to expand. Having used it for years, it's become a staple.

Benchmark Merchandising
United States
Over 3 years using the app
February 1, 2024

Our store required some customization outside of what Shopify offered out of the box. Mechanic was the perfect solution and has now opened up ideas for more customization.

Also, the documentation and community were extremely helpful when we were getting Tasks running for our store.

Would highly recommend Mechanic

Fanatik Bike Co.
United States
About 2 months using the app
April 3, 2024

Very useful solution complementing the native functionality of Shopify. Professional and fast support. Recommended!

DodoMarket: Gifts & Flower Delivery Mauritius
Mauritius
About 1 year using the app
January 16, 2024

Mechanic empowers us to achieve automations by providing excellent extensibility options with the Shopify ecosystem. The task library has a wealth of resources to cover many of the scenarios typically encountered by ecommerce stores. The support is second to none on this truly unique app that can serve as your one stop hosted Shopify script solution.

Sea to Summit North America
United States
About 1 year using the app
December 6, 2023

Best app you can install in your Shopify store! If you're somewhat tech-savy the possibilities are endless.

The team behind Mechanic is also wonderful supportive and quick to reply to any question one could have. And if you want to have a chat with the community, join the Slack where quite a lot people exchange there knowledge.

If I could give more than five stars, I would!

55Parts
Germany
About 4 years using the app
February 27, 2024

As a new user of the Mechanic app for Shopify, I'm impressed by its immediate impact on streamlining our operations and the exceptional support from their team. It's user-friendly, efficient, and the team's responsiveness has made setup and customization a breeze. Highly recommended.

Legend eBikes
Spain
6 days using the app
December 24, 2023

Je ne supporte pas les applications dans lesquelles on ne trouve pas facilement le moyen d'annuler l'abonnement. Vous continuez à me prélever alors que j'ai installé l'application le mois dernier. Merci de supprimer l'abonnement immédiatement et de rembourser mon dernier prélèvement

Bulles et Dessins
Italy
8 months using the app
Lightward replied December 27, 2023

Thank you so much for sharing your feedback with us! We really appreciate you bringing this matter to our attention. I completely understand how billing issues can be confusing and frustrating, and I’m here to help clear things up.

Shopify handles the billing for apps like Mechanic. So, when you uninstall an app, Shopify automatically cancels your subscription. However, their policy doesn't issue a refund for the remaining part of your billing cycle. This means you get to use the app until the end of the period you've paid for. Apps like Mechanic have no control over this.

We wish we had been informed about your situation earlier. If we had known, we would have promptly stepped in to assist with a refund for the unused portion of your subscription – and we are still happy to do that. Please reach out to us directly, and I will personally take care of ensuring that your last payment is refunded.

Thank you for being our customer. We genuinely appreciate you. Wishing you all the success with your business today and in the future. Love team Mechanic.

February 15, 2024

You can't really get much better than Mechanic if you need to implement some functionality within Shopify, especially on the backend. Even if you need to run just one task, the app alone is worth its weight in gold. The team behind this is fantastic too, they really go above and beyond to help. Thanks for making such a brilliant app guys!

Louie's Trust
United Kingdom
About 19 hours using the app
January 16, 2024

GREAT APP! Great team. Super helpful and responsive. The app is literally a swiss army knife for your store.

ONE BONE
Canada
About 1 month using the app