Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 17, 2023

Unfortunately, it didn't work for us at all, there was always an error message that the app couldn't connect. Also, it doesn't sync with Etsy orders, so you don't see the orders in your Shopify store, but you can with other apps.

Diamond Painting.de
About 8 hours using the app
OneChannel replied May 17, 2023

Hi Diamond Painting.de admin,

Here is Ocean from OneCommerce team. First of all, I truly get your point how disappointed you are, and on behalf of my team, I am deeply sorry for the unexpected situation causing your experience. This truly breaks my heart.

I have sent you an email to get the details about your concern so I can provide necessary assistance right after the review was left. Until now, I have not received any response. Can you check your mailbox and give us another chance to support you better? This will prevent other annoying situations from occurring in the future and strengthen your business growth.

Looking forward to hearing from you. From the bottom of my heart, I really want to settle this and help you out.


Ocean from OneCommerce Team.