Appointment Booking App: Meety
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
Recenze (362)
Zpřesnit
-
Podle hodnocení
Belle!
She is truly a blessing in all she does to help me EVERYTIME I have a problem and today, not only did she figure out what I did wrong she fixed it all (which was a bunch of stuff)
GIVE HER A RAISE she earned it helping me!
Hi there,
We sincerely thank you for your feedback. This is a big motivation for Belle and for us to continuously improve our product and service.
We are always willing to hear your concern. Feel free to contact us on Live Chat or support@meetyapp.io.
Best wishes,
Meety Team.
one of the easiest app to work with, amazing customer service, responding very quick to your questions
Hi there,
We highly appreciate your every word. It is great to know that you had a wonderful experience with our app and service.
If you have any concerns, feel free to contact us on Live Chat or support@meetyapp.io.
Best regards,
Meety Team.
Some good points, particularly as currently a free service but after a couple of weeks having it installed too many inconveniences for me. Customer service great but for me often a time delay as am in the UK so not always a quick problem solve. Challenges I had were time zones (the auto booking email said one time but the calendar attachment in the customer email said +1 hour), this couldn't be resolved fully without each customer changing their Google calendar settings so had to remove the attachment from email to eliminate confusion. It couldn't be set so that all staff could see the calendar when integrated with google (they could only see their own bookings) so when everyone needs to see how busy or not another person is, or if room to add additional appointments, they couldn't. I couldn't get it to create a customer in Shopify POS which meant duplicating information gathering for new customers. Today when adding manual bookings to the calendar names were being replaced on future bookings, meaning I can't identify who that booking is for until they arrive!
Edit: The app has contacted me to resolve issues but I have since changed provider. Lots of good points with this app just didn't fully work for me and the way my business operates.
Dear Sir/Madam,
I hope this message finds you well. Our team want to extend our sincerest apologies for any inconvenience you've experienced while using our app.
We would like to clarify that the Meety app does indeed work seamlessly with Shopify POS, and any issues you encountered may stem from a misunderstanding.
We truly appreciate if we can investigate and resolve what appeared as a glitch in the app from your side. Furthermore, we are fully committed to making necessary improvements to enhance our service.
Our team has sent you a detailed email to reach out and strongly desire to address the aforementioned challenges, including the Calendar sharing issue you encountered.
We are looking forward to hearing from you soon.
Best regards,
Meety Team.
Very good and helpful customer support. They also respond very fast:)
Hi there,
Thank you for your review! We're delighted to hear that you're enjoying using Meety.
Should you need any assistance or have any questions, don't hesitate to contact us via Live Chat or email at support@meetyapp.io. We're always here to help.
Best regards,
Meety team.
Amazing support -- Hannah rocks!
Hi there,
We sincerely thank you for your feedback. This is a big motivation for Hannah and us to continuously improve our product and service.
We are always willing to hear your concern. Feel free to contact us on Live Chat or support@meetyapp.io.
Best wishes,
Meety Team.
I've tried many booking app and this one is from far the best. I particularly appreciated the various discussions I had with the Meety teams and the help they gave me to configure the application to my needs. Thanks again, and I hope you have a lot of success with this app!
Hi there,
Thank you so much for your sharing. We are so happy to become a companion in supporting your business.
If you have any questions, do not hesitate to contact us on Live Chat or support@meetyapp.io.
Best wishes,
Meety Team.
This is a stellar app that has sophisticated features compared to many of the other schedulers out there. Excellent integration with calendars, flexible bookings, notifications, everything you need... and excellent chatline support when needed. Give this one a try for sure.
Hi there,
Thank you so much for your sharing. We are so happy to become a companion in supporting your business.
If you have any questions, do not hesitate to contact us on Live Chat or support@meetyapp.io.
Best wishes,
Meety Team.
Perfect app, perfect team.
Hi there,
Thank you so much for your sharing. We are so happy to become a companion in supporting your business.
If you have any questions, do not hesitate to contact us on Live Chat or support@meetyapp.io.
Best wishes,
Meety Team.
Amazing support! Super responsive and they were able to solve my problem right away. So far the app is working great and I'm excited to add this feature to my store. I would definitely recommend this app.
Hi there,
We sincerely thank you for your feedback. This is a big motivation for us to continuously improve our product and service.
We are always willing to hear your concern. Feel free to contact us on Live Chat or support@meetyapp.io.
Best wishes,
Meety Team.
So happy with the app ! I was working with another app before but couldn't do everything I wanted to do. I changed for Meety and Grace helped my configure it all. I am so grateful because I was struggling and now everything works perfectly! I recommend this app 100% !
Hi there,
Thank you so much for your sharing. We are so happy to become a companion in supporting your business. Grace will be super excited reading this!
If you have any questions, do not hesitate to contact us on Live Chat or support@meetyapp.io.
Best wishes,
Meety Team.