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In all my years of using various apps for my Shopify store, I’ve never encountered support that insisted I "write a 5-star review first, THEN we will assist you." I hadn’t even started using the app to provide any review, let alone a 5-star one. I found this attitude appalling. Needless to say, I will be deleting this app and switching to one with better support.
Hi there,
I'm sorry to hear that you had a frustrating experience!
We only request a review after the app is functioning properly. As you know, the desktop menu was working fine before we requested your review.
If you have any more questions, feel free to let us know.
Best regards
Lisa
Not working at all.
Hi there,
I'm sorry to hear that you had a frustrating experience!
We didn't see any actions with our menu from your end, you just installed and then uninstalled it. We are unaware of the problem you encountered, so please let us know, and we will assist you accordingly.
Best Regards
Kien
It doesn't work. I have attempted to publish this on my theme many times without success. This is the first app I have been disappointed with. STILL BILLING ME!!!!!!!!!!!!!!!!!
Hello My Friend
Sorry for this issue, we have replied your email but not sure if you received our email or not, please check your email then let us know.
Best Regards
HukCommerce Support Team
Doesn't work..tried to install it..no success. Support didn't answer me either...and its a shame because I spent hours designing the menu
Hello My Friend
Sorry for this issue, but we don't see any your feedbacks or emails so please contact us again then we'll check help you.
Best Regards
HukCommerce Support Team
L'app è inaffidabile l'assistenza non risponde ai messaggi anche provando con altri canali di messaggistica niente non rispondono, si blocca continuamente ed è impossibile istallarla all'interno del tema, dopo ore di perdita di tempo l'ho disinstallata, aggiungo che avevo approvato il piano mensile di 9,99 quindi a maggior ragione dovevano almeno degnarsi di rispondere ai messaggi.
Hi there,
Firstly, we sincerely apologize for the inconvenience you had while using our Mega Menu app.
Our support team replied to your ticket at the same time you sent it, but it seems you did not see the response. Could you please check your spam/trunk box of your email again?
Best Regards
Kien
worst app ever made!!!!!! don't show on my store after hours of adding a menu...this suks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Don't use them at all, this app is ridiculous. This app is not complete and cant carry out duties as promised. Hate this app, waste my time and energy
Hi there,
I'm so sorry you had a frustrating experience!
Our support team is happy to help resolve these issues.
Give our support team a chance to help -> you won't be disappointed 😊
Best Regards
HukCommerce Support Team
...doesnt do anything
Hi there,
I'm sorry to hear that you had a frustrating experience!
We didn't see any actions with our menu from your end, you just installed and then uninstalled it. We are unaware of the problem you encountered, so please let us know, and we will assist you accordingly.
Best Regards
Kien
Hukify and qikify are the same exact software, posing as two different companies and apps. Their product is absolutely useless and does not integrate with themes well at all. I don't know if anybody actually uses this
Hi there,
I'm so sorry you had a frustrating experience!
Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.
Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 10 mins.
Give our support team a chance to help -> you won't be disappointed 😊
Best Regards
Kien
Hello My Friend
Sorry for this issue, but we don't see any your feedbacks or emails so please contact us again then we'll check help you.
Best Regards
HukCommerce Support Team