Conjured Memberships

Conjured Memberships

评论 (84)

整体评分
4.7
每个评分等级的数量
  • 94% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 5% 的评分是 1 星
2025年12月27日

We uninstalled this app and stopped using it while the store was inactive, yet were still charged across multiple billing cycles.

We flagged this issue starting in November and contacted support multiple times. Responses have been unclear or nonexistent, and the refund has not been processed.

Shopify Support has confirmed that the developer must initiate the refund via their Partner Dashboard. We are still waiting for that to happen.

n99
英国
大约2年 人在使用应用
Conjured已回复 2025年12月28日

Thanks for your review. To clarify a few points, Shopify invoices app charges within your invoice, once a month, and that does not always align with when you installed the app. This can result in a charge appearing after uninstall. We completely agree this is an imperfect way of doing things, and issued the refunds for both billing cycles immediately after you requested the refund (within 10 hours of receiving the request), and even sent over the screenshot to demonstrate that we had done so.

Unfortunately, Shopify controls the processing of the refund - we have no control of the money beyond pressing the "refund" button within our partner dashboard, so we are at the mercy of when Shopify actually processes that on their end. If we could make the money hit your account faster, we absolutely would. We sincerely apologize for the frustration this has caused you, and hope you're having a happy holiday.

2024年8月29日

I would not recommend this app to any one. We have tried numerous attempts to get help from someone but they only correspond by email, which is not in a timely manner. There is no onboarding service, so you download and try to figure it out. I searched for videos and it hasnt been helpful.

Detailing World NJ
美国
大约1个月 人在使用应用
2024年10月24日

4 emails sent to customer agent to get my migration going and each and everytime, a new thing is not right on my file. They don't even have the respect to tell me everything at once, they made me loose so much time on creating 4 different CSV files and yet it's not working.
What a bad experience

FISH
加拿大
2天 人在使用应用
2025年5月23日

Free Trial Only, No Free Plan.

razel™
美国
2分钟 人在使用应用