MerchMixer ‑ US Dropshipping , 222 reviews
MerchMixer is a great tool for anyone looking to sell custom merchandise for their business or organization. It offers a wide variety of products and customization options, from apparel to accessories and more. The user interface is well-designed and easy to use, and the customer service team is very friendly and helpful. MerchMixer allows businesses to integrate their store with other popular platforms such as Shopify. This makes it easier for businesses to sync their data and manage their store more efficiently. I would love it if MerchMixer offered private inventories in the near future to prevent products from being depleted. Overall, MerchMixer is a great resource for designing custom merch for any purpose.
Prices are a little high on some items and shipping is a little slow but other than that they have a lot of high quality products.
Update: After my original feedback, there customer service reached out immediately to help work out my issues with the app. Top notch customer service. Original reivew: This app is awful. There is no way to reasonably find any product unless you want costume jewelry. First I checked the Animals and Pets category and got over 200 pages of results. The first 25 were jewelry. I tried to narrow my search by putting cat in the search box and choosing Animals and Pets as the category. Got over 3000 items but 24 pages in all I saw was jewelry and one pack of cat treats. This is the second time I tried this app and it was actually better than several months ago when I tried it and chose Animals and Pets and got pages and pages of sex toys. Unless you have alot of time on your hands to page through all the jewelry to try to find what you are looking for, I would not recommend this app until they get their search issues worked out.
Thank you for your honest feedback, Gypsy Paws. We're sorry to hear that you have had such a negative experience with MerchMixer. Our goal is to provide an easy and convenient way for people to find the products they want to dropship, and it sounds like we have some work to do in order to reach that goal.
Your input will help us improve our search function so that everyone can easily find what they are looking for. We appreciate your feedback and hope that you will give us another chance in the future.
I am giving it 4 stars because I haven't had much experience with this vendor as of yet. Thus far, customer service is great, fast quick responses. I recently ran into a snag and someone reached out to me and remedy the problem and so far, so good. I will re-review once I start actually selling.
Thank you so much for your feedback and support. We LOVE our Shopify merchants.
You can reach us via our Merchant Help Center at any time here: https://support.merchmixer.com
You can also always email firstname.lastname@example.org to get your questions answered fast.
We are so excited about the new features and suppliers we are rolling out over the coming months.
You can expect a major improvement in the platform and we hope that translates to more success and sales for you the Shopify Store owner.
You rock! Thanks for helping a bootstrapped American business like MerchMixer. We are here because of you and for you the ecommerce entrepreneur.
This app provides all the necessary products to maximize my business. Especially since i'm in the United States it sends products to my customers within 3-10 business days. It's a major supplier.
I really enjoy use this app for our store. Customer support is quick and responsive if you have any issues. The ordering process is simple and convenient. Very glad we were able to come across this app.
Updated review: My two star review has been updated to a 4 star review. I appreciate Matt reaching out to me, addressing my concerns, and finding a fair solution for all parties involved. Matt understands all the areas needed for improvement for MerchMixer to become reliable again. Dropshippers are only as good as their suppliers. I hope MerchMixer improves and I can continue using them again with full confidence. This app was great when I first started using it. Unfortunately, things have changed. Inventory isn't automatically synced , customer support responses take a lot longer now, and I've had a lot of product errors. Wish things were different but I can't recommend this app anymore.