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MESA is the only reasonably priced integration and automation platform I've been able to find and this is NOT a "you get what you pay for" situation. Customer service is responsive and knowledgeable, and the majority of my issues have been resolved same day. A healthy amount of updates have been added since we have been a customer. We recently upgraded to the unlimited tier and are excited to take advantage of those additional features.
I'd like to see support hours expand to include regular Eastern Time working hours, but this has been only a slight inconvenience.
This made our day! Glad the platform and support have been hitting the mark. Congrats on the upgrade and thanks for the stellar review!
Mesa has become the hub for all things automation in our Shopify store. We have been able to utilize Mesa to connect, automate and transform many of our previously manual operations. From finance to scheduling, and many other areas in between. Their support has been timely and extremely helpful, even helping to troubleshoot or create custom workflows when needed.
We're thrilled MESA has become your automation hub! That's exactly what we aim for. We're always here if you need us for any troubleshooting down the road.
Onboarding with this app has been a breeze. In this day of bots and AI, I worked with real people, on the phone with me. They checked in with me to be sure everything's running as it should. I have no qualms about reaching out if I need an adjustment. Or if I wanted to expand my use of the app. Highly recommend.
Real people, real support, that's what we're all about! So glad onboarding was a breeze. Thanks for the kind words and the recommendation!
Fantastic customer service! Really helped bail me out of a jam!
Happy to hear our support team could help! We're always here if you need us.
Incredible customer support. Found a solution that will save my team multiple hours per week.
We're so glad MESA is saving your team time! Always feel free to reach out.
Excellent customer service! Fast live chat that resolves issues immediately. (Thanks Jordin S!!) Excellent app for automations.
Thank you for the feedback! We're glad to hear that MESA is working out great for you.
Great App! Enables us to automate so many things that would otherwise be incredibly difficult and time-consuming the manage. The support team is also very responsive and helpful in setting up automations that are a bit more complex than my brain can handle.
Thanks for the great review! We’re glad MESA is helping simplify complex automations, and that our support team could help get everything set up smoothly.
The team was very knowledgable and quick to address the concerns I had about my workflow!!
We're so glad the team could help. Thanks for sharing!
This automation saved hours of data entry work!!! The setup was a bit confusing for me even using the ai assistant BUT Abby S. from MESA jumped on the chat and saved the day! Amazing support and customer service. I was ready to give up and now I am never leaving! Thanks MESA and Abby!
Abby is a rockstar! So glad she turned things around. Welcome to the MESA family!
Good support from the team and escalating my query to help with the new feature
Thank you for the great review! We're so happy our support team could come through for you. Enjoy using MESA!
